Cisco Duo provides flexible 2FA security for all major use cases
April 24, 2024

Cisco Duo provides flexible 2FA security for all major use cases

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Duo

Cisco Duo provides the organization added security for authenticating to corporate infrastructure as well as SaaS and cloud-based applications. Cisco Duo is also used as a form of employee identity verification adopted by our support team. From a end user experience standpoint, Cisco Duo provides a flexible 2FA experience by supporting push notifications, pass codes, among others.
  • Cisco Duo is extremely user friendly. No complaints whatsoever from employee community.
  • Cisco Duo provides complete visibility into employee mobile devices.
  • Cisco Duo provides necessary API endpoints to automate tasks.
  • Logs can be easily exported and ingested to SIEM.
  • Cisco Duo's geolocation can sometimes be off likely due to third party feeds. Improving the accuracy of endpoint or auth device geolocation would greatly improve security monitoring.
  • Better integration with Microsoft Azure. This is likely more of a Microsoft related issue but Microsoft Azure and Cisco Duo isn't seamless.
  • When originally purchased, the licensing model wasn't clear. We incurred a significant increase in our renewal when our environment was re-evaluated.
The organization chose Cisco Duo prior to the acquisition with its strong brand and reputation from the security community.

Do you think Cisco Duo delivers good value for the price?

Yes

Are you happy with Cisco Duo's feature set?

Yes

Did Cisco Duo live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Cisco Duo go as expected?

Yes

Would you buy Cisco Duo again?

Yes

Like any MFA solution, Cisco Duo works in many environments covering on premise and cloud based infrastructure. Integrates very well with pretty much everything like our firewall/VPN, SaaS applications, PAM, self service password management portal, among others. I really don't see where the product is less appropriate. Everywhere we want multi factor authentication, Cisco Duo seems to integrate pretty well with very little effort.