Securing access made easy with Cisco Duo
Updated November 21, 2024

Securing access made easy with Cisco Duo

Robert Holzer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Duo

We use it for Single Sign On (SSO) as well as Multi Factor Authentication (MFA) for our SaaS and On Premises applications.

Pros

  • The authentication methods all work very well
  • The information provided from the admin interface are very rich
  • I can get all the authentications into my SIEM
  • The whole system is easy to setup, understand, maintain and scales very good
  • The learning platform is incredible helpful

Cons

  • E-Mail as an authentication factor (currently missing)
  • Different prices/tiers for employees (=regular users) and contractors (=users who might connect once a month/once a year...)
  • It provides mfa for business critical apps
  • Easy to user with app on byod/company owned smartphone or hardware key
  • We reduced the amount of credentials for different software solutions an individual user has to have because of SSO provided by Duo
Cisco Duo provides a much richer user experience, the UI is way more modern, and the product itself is easier to use.

Do you think Cisco Duo delivers good value for the price?

Yes

Are you happy with Cisco Duo's feature set?

Yes

Did Cisco Duo live up to sales and marketing promises?

Yes

Did implementation of Cisco Duo go as expected?

Yes

Would you buy Cisco Duo again?

Yes

For our cyber security insurance we needed to add multi factor authentication (mfa) for remote access per vpn. With Cisco Duo it was very easy to implement this requirement and from there also tried to use Duo for everything that supports SAML for authentication.

Using Cisco Duo

225 - Every department with users remoting into the office use Cisco Duo as well as the whole IT department for every application that supports SAML
1 - We have one admin who is the main administrator for the system as well as some first level supporters to setup Duo for the users. All in all not much to administrate usually.
  • Single Sign On
  • Multi Factor Authentication
  • SCIM (in Development)

Cisco Duo Training

Using Cisco Duo

The UI is very intuative and the documentation is very well and comprehensively written
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
Yes - The mobile app is very well designed and works very good!

Comments

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