TrustRadius
The Mimecast Secure Email Gateway is a messaging security option with anti-spam / anti-malware, data loss prevention, large file send, and other features, from UK company Mimecast.https://dudodiprj2sv7.cloudfront.net/product-logos/fN/nV/BPHO9ZKLI6FF.pngMimecastMimecast - End User's Dream for Spam and Malware2018-12-17T20:56:24.105ZMimecast is used by our entire organization for our business continuity plan as well as our production email security. We added the email threat management package to our original subscription in 2017. We license each user and use it in conjunction with high availability Exchange on prem and SMSMSE for antivirus.,Mimecast is fantastic as a spam blocker. Our users get the traditional noon day email with their "held" items for release at their discretion, but we have a small rate of failure for recognizing true spam vs. true emails.
It is extremely easy for the users to use, especially with the Outlook ribbon feature enabled so that they can access their held (spam) emails, allowed senders list (white list), blocked senders list (blacklist) and other features quickly.
We have experienced a few outages or maintenance windows internally for our on prem email system, but we have not had Mimecast unavailable for us once. It's been 100% reliable.,The Admin Management console is absurdly complicated. For every first time we wanted to setup we've had to call their support for assistance. Support is quick and fantastic but it's so difficult to do anything yourself. They seem to have gone out of their way to call features unique things instead of using standard language from other providers so you as an IT professional know what you're looking for to setup.
They have lots of KB articles, which their support will point you to. They are written on the most basic level and don't actually provide the help you need. For example, the KB page will tell you the list of options on the page... but not actually tell you what you do, why you might use them, or define their terminology.
Their email threat management system has several nice features. One of the features available is that it will rewrite links in emails so that users click the link and it sandboxes the link, testing it on their server space and the user sees it there. This means the actual link in the email gets changed to the address of one of their servers. As a law firm, the EXACT LINKS are important to maintain in our communications and editing actual data from our clients to point to a Mimecast server is an unacceptable practice. I wish they had an alternative that did not edit the link itself on the page.,7,The thousands of spam or malicious emails a day it catches, deletes or rejects for us has saved us a lot of inbox time over our previous two vendors. That ROI alone has made the software worth it.
The fact that it can double as our Business Continuity plan for email communications is also added value to the product for us.,Barracuda Email Security Service and Symantec Email Security.cloud,Snagit, iManage Work, Cisco Aironet Access PointsDebbie JohnsonProtect your system and enhance your outbound mail2018-11-30T16:27:26.409ZWe implemented Mimecast as an extra layer of protection in our cyber security plan. We opted to implement company-wide to ensure all departments were protected.
When we were first shown the platform we were only looking for a solution to replace our then current automatic disclaimer, however, we soon realised it was much more than this. The disclaimer option was just one feature of a security gateway platform.,URL Protection - Mimecast filters and checks every URL which allows a double check for malicious links. Each link is re-directed through the Mimecast platform and if it is malicious the user is prohibited from accessing it. Occasionally it will ask the user to decide whether the link is clean or not to help train user awareness. I find this very helpful in reducing downtime from false links.
Attachment Protection - alongside filtering URLs Mimecast also checks all attachments for malicious code and other undesirable content. If it identifies something that doesn't look right it will hold the email and notify the user. If it is an expected email, it can be released to a sandbox to verify the contents. We have found this very useful in preventing phishing attacks through malicious code sent in word documents.
Bounced & Rejected mail - Mimecast employs a host of different filters and rules for mail traffic. Should mail meet certain criteria it either bounces or is rejected. This can be for many reasons. Impersonation is a classical and very useful filter which rejects phishing mail from people trying to impersonate individual users. Following implementation, we have seen a vast reduction in mail purporting to be from us sent to us.
Held mail - this is a form of junk mail filtering. When an email is identified by Mimecast as potential junk or spam it will hold the email in the queue and send a notification email to the user allowing them to block, allow, or release. If you release the email it will allow you to receive that specific email but hold all future emails from the sender until you select allow. This has helped to dramatically reduce spam and junk email entering our system.
Mimecast also applies an automatic disclaimer to all outbound email. There is a lot of functionality which allows for different disclaimers to be used for different domains or departments etc. This flexibility is very useful for us as it enables us to use one system for multiple domains and departments.,Designing the disclaimers is a little bit difficult as it requires advanced HTML knowledge. Currently, there isn't a visual editor just a preview page which displays the HTML content. It would be very good if they could add this functionality in the future.,10,Its difficult to put a finger on a monetary return on investment when it comes to Mimecast. It saves wasted time with junk and spam mail as well as preventing malicious emails from entering our system.,Microsoft Exchange,TeamViewer, Microsoft Office 365, Skype for Business (formerly Lync)Dale SimpsonSolid cloud based email perimeter software2018-12-06T21:20:19.053ZOur entire organization uses Mimecast Secure Email Gateway; it handles all of our spam/junk email bounce/blocks as well as offers other features such as attachment threat scanning/blocking, anti-phishing measure (replaces URLs with a Mimecast URL), and DR continuity. Mimecast offers even more products and services at the perimeter but we do not use all of their features.,Spam/malware blocking
Allows you to customize rule sets for specific individuals, groups, or all staff
Good support and an engaging user base that offers questions and solutions to issues,The web portal for end users could be a bit more UI friendly
Getting a message to pass through the Mimecast policies can be a bit long sometimes depending on how many policies are applied,9,Definitely positive as it will get at least 80-85% of the crap that doesn't even need to make it to your on-premise (or hosted) email server. That's a lot of storage that you don't have to allocate or pay for.,,Unitrends Recovery Series Backup Appliance, XenDesktop, vSphereHans HuangExcellent security for a reasonable price2018-12-13T15:31:56.932ZWe use Mimecast Secure Email Gateway to scan all of our incoming and outgoing e-mail for approximately 10 unique domains, and 1400 users. It performs multiple security functions: scanning for unsolicited commercial email (spam), scanning and removing malicious content, preventing impersonated emails for all internal users, phishing prevention, and preventing users from sending out sensitive content like credit card numbers, social security numbers, etc.,Spam detection - Mimecast does a great job of filtering spam and giving admins and users control over the sensitivity of the spam filter.
Email security - we love how Mimecast detects and removes malicious attachments.
URL & link security - all URLs within emails are scanned and re-written so that when users click on links, they are first checked for security and blocked if the destination is malicious.
Data loss prevention - Mimecast does a good job of scanning outgoing email for sensitive content.,Admin interface is a little clunky but slowly improving.
Methodology - their approach to policies and rules is a little different from other products. It can take a little bit of time to "think like Mimecast" when setting up your environment.
Control - some policies and scanning sensitivity give you a lot of control, other areas could be better.,9,Positive - It's hard to put a dollar amount on prevention, but we have been saved many times by the email and URL security filter. Users have clicked on links which were blocked by Mimecast. We have avoided costly ransomware and virus situations many times because of this.
Cost savings - Mimecast has worked with us to set reasonable prices, especially because we are a non-profit. At the time of purchase they were significantly cheaper than their closest competitor (Proofpoint).
Subscription cost. This is a subscription product so overall it can be more expensive than an on-premise solution. However we feel that the cost was well worth the security benefits.,Proofpoint Advanced Threat Protection and Microsoft Office 365,F-Secure Protection Service for Business, DonorPerfect, Microsoft Office 365Verified UserMimecast - Finally in love with my spam filtering solution2018-12-19T19:48:14.484ZWe are using Mimecast to scan all inbound and outbound email for spam and malicious content for the entire organization. We're also using the secure messaging product as well.,Impersonation Detection - We've received a lot of fake CEO emails recently. The previous product we had had limited ability to detect this. Mimecast on the other hand can use multiple factors to help determine whether an email from outside the organization is impersonating an employee.
It allows you to customize rules for specific people or groups
It has a lot more features,The web interface, while powerful, can be counter intuitive to use. If you're not in there all the time and very familiar with how it works, often you will have to reach out to support to remind you how to get something done
The email support is just okay. I would be very frustrated if I didn't opt for the option for phone support.,9,Reliability - This was a key consideration, as we are not able to be without email scanning for any amount of time. We have not seen an outage to date
Prevented Impersonation Emails - We've had a close call with CEO impersonation emails / wire fraud email. This has saved us a ton of money by preventing these from getting through,,AppAssure, Ingenius Connector Enterpise, Duo Security, Dell EqualLogic PS Series, SolarWinds Web Help Desk, Microsoft Exchange, Microsoft Office 365, Cisco Meraki MS Switches, Cisco Meraki Wireless Access Point, SolarWinds Network Device Monitor, KnowBe4, KnowBe4 Enterprise Awareness Training ProgramVerified User
Unspecified
Mimecast Secure Email Gateway
24 Ratings
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