Improved Efficiency through Cisco Headsets
June 17, 2025
Improved Efficiency through Cisco Headsets
Score 9 out of 10
Vetted Review
Verified User
Software Version
Cisco Headset 700 Series
Overall Satisfaction with Cisco Headsets
As an Analyst working in a SOC environment, reliable communication is quite a critical part of our daily operations. Where I use Cisco Headsets primarily for real time collaboration with the customers or presentation which provides noise cancellations helps me to stay focused and maintain clarity in communication.
Pros
- During critical bridge calls involving multiple teams, headsets deliver clear audio in a noisy environment with the ANC feature, which helps to reduce background chatter so that each member hears only the relevant conversation.
Cons
- Seems to have limited compatibility with non cisco tools such as Zoom, Google Meet it underperforms
- Price point is again on the higher end
- It has improved incident response efficiency and helped in enhancing the productivity
- Clear audio reducing the customer reporting calls reduces the need for repeated communications
When connecting the headset via USB to a workstation, it is immediately being recognized by Cisco IP phones and collaboration tools like our Webex. No driver installation is needed; this makes it ideal during shift rotations.
For weekly threat review and reporting calls with clients outgoing voice clarity from Cisco Headsets ensures that our updates sound clear and well delivered.
This is all about its consistent headset performance, reducing the support tickets and minimal downtime since updates can be applied outside business hours or remotely.
Do you think Cisco Headsets delivers good value for the price?
Yes
Are you happy with Cisco Headsets's feature set?
Yes
Did Cisco Headsets live up to sales and marketing promises?
Yes
Did implementation of Cisco Headsets go as expected?
Yes
Would you buy Cisco Headsets again?
Yes
Comments
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