Cisco Headsets Review
July 09, 2025

Cisco Headsets Review

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Cisco Headset 500 Series

Overall Satisfaction with Cisco Headsets

Everyone in the department is using Cisco Headsets. It allows to better work flow as it connects to the the phone, laptop, and bluetooth. We use it for meetings on the laptop or if we were to use the Cisco phone.

Pros

  • Integratability with other Cisco products and laptop
  • The microphone works well and has a nice docking/charging station

Cons

  • The Cisco Headsets are a bit bulky
  • The Cisco Headsets are not as comfortable over the ear
  • It makes meetings more efficient as we can focus on the topics presented.
When each of us receives the product, it is pretty simple to use and setup. I did not have as many issues when setting it up.
It has allowed for better communication during meetings. We have not had any issues with communication when listening and speaking into the Cisco Headsets.
They are integratable with multi-use functions. We appreciate the fact that it can connect to the laptop, Cisco phone, and bluetooh for other phone calls.

Do you think Cisco Headsets delivers good value for the price?

Not sure

Are you happy with Cisco Headsets's feature set?

Yes

Did Cisco Headsets live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Cisco Headsets go as expected?

I wasn't involved with the implementation phase

Would you buy Cisco Headsets again?

No

Suited for meetings that are more intimate and require the use of a headset. Not great for longer meetings as it gets more inconvenient and uncomfortable.

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