I'm totally happy to suggest Cisco Meraki MR!
February 22, 2023

I'm totally happy to suggest Cisco Meraki MR!

Tom Hollingsworth | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Meraki MR

I use the Cisco Meraki MR series access points because it allows me to easily configure how to provide important wireless services to myself and the people I work with. And I work in an office where not everyone is enabled. So if they need to make a setting change or something like that, instead of calling me to dig into the dashboard, they can usually log in themselves and figure out what's going on. But the reliability of the Meraki MR dashboard allows me to log in remotely from wherever I might be and see what they're seeing and help guide them through a solution while also making it a lot easier to add new devices as we go along instead of having to go through some cumbersome enrollment. If there's a customer or someone who needs a specific workload that Meraki MR can provide and are willing to invest, I'm happy to suggest Cisco Meraki MR.
  • It uses some of the latest wifi standards in the IT industry. So I don't have to worry about slow connectivity.
  • It also allows me to decide how to deploy the access points intelligently so my clients aren't overloading one. Or, they can provide a fault-tolerant solution. So if something happens in the office and one of the devices suddenly goes offline, the rest will pick up and keep on going. And it just makes things easier all around.
  • For me, part of it comes down to the value proposition of Meraki MR is that it's easy to use, but as someone who's worked in IT a lot, sometimes I want to be able to dig under the hood to find those bells and whistles of things that I might want to configure on my own.
  • And I understand that sometimes that can create challenges. So maybe as someone a little bit more seasoned in the IT space, and my thought process is to hide that, but still let me get into it if I have to because there are occasions when there's a little setting I need to mess up with.

Do you think Cisco Meraki MR delivers good value for the price?

Yes

Are you happy with Cisco Meraki MR's feature set?

Yes

Did Cisco Meraki MR live up to sales and marketing promises?

Yes

Did implementation of Cisco Meraki MR go as expected?

Yes

Would you buy Cisco Meraki MR again?

Yes

  • I think offering the access points, and other Meraki hardware at a low entry cost with a recurring licensing structure allows us. Tie the productivity that we get from them to recurring revenue. Still, it also allows us to enable new features in the devices as we move along that could be utilized by remote workers or people buying new devices. And that helps us understand how our users are using them.
So as someone who's configured wireless access points in the past, having used a console cable and text command line, I can say that Cisco Meraki MR's dashboard simplifies the process. All you have to do is have the serial numbers and plug them into the dashboard. They can be automatically provisioned. All of the policy settings can be pushed down to the devices. You don't have anything to worry about. It just takes care of itself.
We've mostly integrated Cisco Meraki MR with some of the Cisco switching solutions and some of the Cisco security solutions. It's helped us out quite a bit because one of the things that you can find that's challenging with wireless access points at the edge is that the security built into them needs to leverage many other solutions to be fully functional. And by doing that, I think it gives us a real capability to leverage some of the advanced security solutions available from Cisco while still leveraging the ease of use you get from a product like Meraki MR.
I think the scalability comes at about a seven-me, which has nothing to do with the product itself. I think it's more of the positioning of the Cisco Meraki MR dashboard, edging the simplicity over the deep contextual configuration.

Giving me a little more access to tweak certain things would raise that.
I've used a lot of wireless access points in the past, and I can say that Cisco Meraki MR is probably the easiest for me to use and configure. It may not necessarily be cutting-edge technology. Still, in my experience, people trying to run on the cutting edge usually try not to get cut themselves.
I think the best solutions for Cisco Meraki MR apps are remote office and branch office situations where you must provide coverage for a restaurant or a retail location. Still, you have less skilled IT employees there. So you can remotely configure those devices to ensure you're running at peak performance. I think the places that may not be the greatest fit are in a traditional large enterprise, and that's mostly because the IT departments there are a little bit more seasoned and full of features. And the advantages of Meraki really can't be recognized there as much as they might be.