Cisco Prime and WhatsUp Gold combo
June 25, 2018

Cisco Prime and WhatsUp Gold combo

Keith W Gibbons | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Prime LAN Management Solution

[It's] Used primarily by the network infrastructure team for both wired and wireless solutions. We mainly use it for monthly reporting, wireless statistics, wireless deployment planning for a 4 building campus with 1000+ users. When we have a complaint of wireless coverage issues, we can quickly determine the APs involved, and adjust any settings necessary.
  • Wireless planning mode has been very helpful when expanding to new areas in our buildings.
  • The alerting is very detailed when we have any issues on hardwired and wireless devices
  • Depth of Cisco equipment information is much deeper than we can get from SNMP queries in other management products
  • The detailed reporting capabilities greatly increase our KPI reporting for senior management
  • Wireless management is somewhat lacking in that we still need to go to our WLC for deeper changes
  • Alerting is not deeply descriptive requiring more digging
  • Wireless alerts do not give true reasons for disassociation, only that AP disassociated
  • It has made it easier to plan and implement our Wireless deployments
  • Our wireless coverage maps assist us in troubleshooting
  • The reporting has helped better report KPI reporting to Sr. management
We use both solutions, Cisco Prime has better information, but WhatsUp Gold has better alerting
Is the best tool for Cisco based hardware information, but alerting is limited