Cisco Webex as a BoltOn
Overall Satisfaction with Cisco Webex Desk Pro
The app is used as a bolt on to a hosted telephony product and as such, works very well for end users. The functionality is good and the app itself is easy to navigate for those that are "less-techy".
- Clear Use
- Good call quality
- Integration with other apps
- Initial installation is cumbersome - needs to be streamlined or IT/Comms professionals will just opt for something easier to deploy
- Neither good nor bad
Dependent upon customer requirements and price threshold. All have different benefits within their chosen sales spheres.
Do you think Cisco Desk Series delivers good value for the price?
Yes
Are you happy with Cisco Desk Series's feature set?
Yes
Did Cisco Desk Series live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Cisco Desk Series go as expected?
Yes
Would you buy Cisco Desk Series again?
Yes