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Cisco Webex Desk Pro - (If you know, you know)
March 19, 2024

Cisco Webex Desk Pro - (If you know, you know)

Eric Breeden | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Webex Desk Pro

I use the Cisco Webex Desk Pro several times a day for Webex, Teams, and Zoom meetings. Very versatile, easy to use. One button to push to enter my meetings is priceless. Easy interface to navigate, and the quality is outstanding. The touch interface and whiteboard feature are very helpful to sketch ideas and mark up docs.
  • Ease of use.
  • Great audio and video quality.
  • Versatility. I can use it standalone or as an extra display.
  • It looks awesome.
  • The WebRTC function that's used for certain meeting types should include a progress bar. A lot of users think the device is frozen.
  • At entry, the price was a bit high. I haven't bought one recently.
  • More backgrounds would be nice.
  • Cut travel costs.
  • Immersive video experience keeps teammates engaged and connected.
  • Ease of use means less support calls and helpdesk tickets.
Small form factor, personal video experience, professional grade equipment. The Webex Control Hub does an outstanding job managing software updates and user policies for the device.

Do you think Cisco Desk Series delivers good value for the price?

Yes

Are you happy with Cisco Desk Series's feature set?

Yes

Did Cisco Desk Series live up to sales and marketing promises?

Yes

Did implementation of Cisco Desk Series go as expected?

Yes

Would you buy Cisco Desk Series again?

Yes

With remote work, COVID, etc., we had a need to conduct interviews while social distancing. This device works perfectly to remove the "techie" portion of joining a meeting from an end user. It's as simple as pressing a big green join button. Hanging up is just as easy. I will say that it works best when registered to the Webex control hub.