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Cisco Webex Room Series for education and training
July 20, 2021

Cisco Webex Room Series for education and training

Maurizio Maggiora | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller

Software Version

Spark Room Kit

Overall Satisfaction with Cisco Webex Room Series

It is used by the whole organization to solve needs related to hybrid/distance learning for our ICT course pathways. With our Room Kit teachers and educators can reach in person and remote students the same way without losing their teaching strategies and methodologies. We were also able to integrate these new tools and features into our existing LMS.
  • Cloud managebility
  • Superior design
  • Support
  • Difficult integrations
  • Sharing and seeing people at the same time
  • Confusing licencing
  • ROI
  • Effectiveness in executive meetings
  • More collaboration
Support is not always easy to receive. Many times you need to struggle to get in touch with the right department or help desk representative. Sometimes responses are not as fast as needed and desired. Frequently many email exchanges are needed before catching and solving the problem. Documentation is not always coherent.
Some features are straightforward to implement, configure, use. Other features request a high level of integration and IT expertise. Many and frequent changes in the UI are not easy to track and explain. New features need to be explained in more clear words and use cases with project example should be provided.

Do you think Cisco Room Series delivers good value for the price?

Yes

Are you happy with Cisco Room Series's feature set?

Yes

Did Cisco Room Series live up to sales and marketing promises?

Yes

Did implementation of Cisco Room Series go as expected?

Yes

Would you buy Cisco Room Series again?

Yes

Microsoft Office 2016 (discontinued), Zoom, Google Hangouts Meet
  • Well suited: premium class spaces with hybrid learning scenarios; conference rooms; executive spaces; co-creation and collaboration.
  • Less appropriate: low budget scenarios with many in person students and few remote learners; low internet bandwidth connection; simpler situations where premium features are not required nor desired or when other broader solutions are already in place