Item: Cisco Workload Optimization Manager (WOM)
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

Multiple departments use this at Adobe for productivity and communication. It’s a great tool to help manage the team and department. It has a great front end and is extremely user-friendly. The back end was easy to integrate into Adobe subsystems and to be used across the board. We barely run into any product issues or have tech problems. I don’t think it’s ever been down.

Pros and Cons

Communication
Organization
User friendly

Data
Speed
Scaling

Return on Investment

Communication
Lower resources needed
Cross channel

Alternatives Considered

Adobe AIR

Easy integration and more user-friendly. We selected this platform because of the price and the name. Honestly, Cisco is better known for the technology than a no-name brand for us, so it was easier to persuade upper management than explain who the company is for another competitor in an RFP.

Key Insights

Do you think Cisco Workload Optimization Manager (WOM) delivers good value for the price?

Yes

Are you happy with Cisco Workload Optimization Manager (WOM)'s feature set?

Yes

Did Cisco Workload Optimization Manager (WOM) live up to sales and marketing promises?

Yes

Did implementation of Cisco Workload Optimization Manager (WOM) go as expected?

I wasn't involved with the implementation phase

Would you buy Cisco Workload Optimization Manager (WOM) again?

Yes

Other Software Used

Oracle Access Management, Adobe Workfront, Slack

Likelihood to Recommend

For larger projects with multiple teams, this is ideal. We use WOM for much of our daily tasks. The system is then great to provide insight and analytics to show timing, resources needed, and details of the projects that we normally wouldn't keep track of. It's very helpful for me as a manager to see what my team is working on and where some duplicate work is occurring as well.

Cisco WOM- From the name you can trust!

Overall Satisfaction with Cisco Workload Optimization Manager (WOM)