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Adobe Workfront

Adobe Workfront


What is Adobe Workfront?

Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management…

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Recent Reviews

A Lions share of work

8 out of 10
November 10, 2021
Our whole organization uses [Adobe] Workfront for project management. It's the main communication and procedural tool that we use to …
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Popular Features

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  • Task Management (301)
  • Resource Management (273)
  • Team Collaboration (291)
  • Document Management (274)

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What is Adobe Workfront?

Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation,…

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What is MindManager?

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Product Demos

Adobe Workfront Optimization: Content Creation Processes Can Be Messy; Clean Them Up


The Grand Journey: Driving Content Management, Workflow, & UX - Adobe Summit 2022


Blog Bonus: Demo of Task Prioritization in Adobe Workfront


Blog Bonus: Creative Brief Intake Issues and Adobe Workfront as a Solution (Demo)


No-Code Document Automation with Workfront (Paper Clips)

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Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

Avg 7.6

Professional Services Automation

Features that support professional services organizations

Avg 7.5
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Product Details

What is Adobe Workfront?

Workfront is a web-based project-management tool acquired and now supported by Adobe since late 2020. It was designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms. Editing and updating issues from the project view is styled to work somewhat similarly to a social networking site, bringing team members together in one central location. From the project view screen, issues, documents, and other elements of the project are placed along a tab bar so that they may be addressed with one click directly from the hub.

The platform's Capacity Planner allows a manager to move resources to where they are needed, and has some automation features (e.g. the Set Best Fit option, which attempts to allocate resources optimally within given constraints). Agile project management is supported with features like Gantt charts, an easily viewable and manipulable backlog, and storyboarding. Team members can be managed with the aid of quantitative metrics that show where work would be best allocated.

A free trial is available, after which Workfront comes in four pricing options. The lowest tier is Collaboration for small groups, followed by Work which adds mobile accessibility and time sheets, then Plan which adds additional analytic, planning, and reporting features. Finally, Enterprise Plus offers the highest configurability as well as support and data security.

Adobe Workfront Features

Project Management Features

  • Supported: Task Management
  • Supported: Resource Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Team Collaboration
  • Supported: Support for Agile Methodology
  • Supported: Support for Waterfall Methodology
  • Supported: Document Management
  • Supported: Email integration
  • Supported: Mobile Access
  • Supported: Timesheet Tracking
  • Supported: Change request and Case Management
  • Supported: Budget and Expense Management

Professional Services Automation Features

  • Supported: Quotes/estimates
  • Supported: Invoicing
  • Supported: Project & financial reporting
  • Supported: Integration with accounting software

Additional Features

  • Supported: Reports & Dashboards - Build custom reports and dashboards to track, document, analyze, and share your progress
  • Supported: Calendars - Stay organized and on time with customizable, visual work calendars
  • Supported: Notifications - Keep everyone in the know of what's happening and what's still required
  • Supported: Recognition - Motivate team members with real-time feedback and endorsements
  • Supported: Digital Proofing - Keep work moving forward with proofing and reviews in one place
  • Supported: Digital Asset Management - Store, manage and distribute final files and completed digital assets in one central location
  • Supported: Customization - Configure Workfront to suit your needs, processes, and environment

Adobe Workfront Screenshots

Screenshot of Agile StoryboardScreenshot of Assignment RecommendationsScreenshot of Custom DashboardsScreenshot of Gantt PortfolioScreenshot of My Work QueueScreenshot of PM Portfolio Milestones

Adobe Workfront Videos

Workfront + Adobe for Marketing
In this video, TrustRadius goes over some of the best project management software out there - including Adobe Workfront.

Adobe Workfront Integrations

Adobe Workfront Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesSeveral
Supported LanguagesSeveral

Frequently Asked Questions

Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation, automation, and agile workflow.

Kantata Cloud, Project Insight, and Zoho Projects are common alternatives for Adobe Workfront.

Reviewers rate Task Management highest, with a score of 8.4.

The most common users of Adobe Workfront are from Enterprises (1,001+ employees).
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Reviews and Ratings


Attribute Ratings


(1-25 of 351)
Companies can't remove reviews or game the system. Here's why
Ada Bashir | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
I use Adobe Workront for task management of clients. Being a project manager, I need all my tasks to be aligned according to priority and timelines. I use the tool daily as it is recommended by our client to manage the timelines through this tool. This tool helps me to keep all the tasks in one place and track them as it sends out the email when the due date approaches which helps me to meet the deadline
  • Project Management
  • Task management
  • Track of deadlines
  • Helps me to assign tasks
  • Track the progress
  • It can include an option of importing data using excel or csv or anything. Entering tasks one by one gets hectic
  • The Editing of tasks can be made easy.
  • It needs to allow us to add email address of the people to whom the tasks are assigned even if they are not using Workfront
  • Retrieving the deleted task should be made simple
I would say that Adobe Workfront is not the best tool to use to manage your projects. You can use it for task management. It really gets on the nerves when you delete a task and then you have to retrieve it. Also, I would suggest that the tool gets a UI upgrade there would be better as there are a lot of improvements that can be incorporated into it.
Elissa Lazor | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Ability to create waterfall processes
  • Easy to use reporting and dashboards
  • Ability to customize and create user-friendly dashboards per user/group
  • Transfer dashboards to PowerPoint
  • Outbound communication with Slack
  • Export tasks to Outlook calendar
Rob Gokee | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I subcontract for a large corporation that utilizes Adobe Workfront for all of it's projects. Having never used it before, I was surprised at how easy I was able to jump into it (I have previous experience with Microsoft Office, which helped). The UI is clean and well-organized, and being able to keep everyone I report to up-to-date is vital, and easy to achieve with Adobe Workfront.
  • Project management
  • Keeping employees accountable for deadlines
  • Keeping the whole team in the loop with updates in real time
  • It's a very large program - which is a good thing for a large corporation with hundreds of ongoing projects, but can be daunting if you're not used to it
  • Although it's scalable, It could be a bit more user-friendly for small business owners
  • It's expensive - and rightfully so - but for a small biz to incorporate it's definitely an investment
I write music and sound design for multiple projects at the same time, all within the same company, sometimes as much as 8-10. It can be hard to keep track of and stay on top of notes and changes, but Adobe Workfront is great at keeping everything organized, and informing you of deadline changes as they occur.
Score 8 out of 10
Vetted Review
Verified User
My organization used Adobe Workfront as its primary project management tool to track project progress for most projects. We can assign tasks to members of the team and track the progress of each project with Adobe Workfront. Additionally, it assists team members in managing their work, highlighting dependencies, and prioritizing tasks based on the go-live date.
  • Gantt Charts | Reports.
  • Help teams to follow Agile.
  • Task assignment/Managment/prioritization.
  • Mobile app UI experience.
  • A bit expensive for small businesses.
There is no doubt that it is suitable for project management. This software makes it easier for teams to coordinate their work and manage their progress. Additionally, it helps members of the team to prioritize their assigned tasks and to present the results of their work to clients for their review. Multiple projects can be seen as a whole by charts and reports, which can assist higher management.
Erik Viager | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
At my current employer, we leverage Adobe Workfront for a variety of reasons. First and foremost, Workfront is used as a time tracking and resource management platform. Projects are created—whether for client work or internal initiatives—and resources are added. Workfront enables project managers and project contributors to see how a project is tracking (going smoothly, at risk, etc.) and makes the necessary adjustments to remediate timelines and budgets. We also use Workfront to integrate with our financial platforms as well as Workfront Proof for editorial requests (proofing) for client-facing documents such as proposals, pitch decks, statements of work, etc.
  • Time Tracking
  • Resource Management
  • Proofing
  • Project Collaboration
  • Notifications (sometimes I am emailed when I am tagged, other times I am not)
  • Certain file formats do not render correctly in Workfront Proof (eg, .XLS files)
  • It can be difficult to manage projects if you have not been assigned the correct permissions.
Adobe Workfront is well suited for most professional services organizations. Any company that has clients on a retainer or project-based terms can benefit from a resource management platform like Workfront. Workfront allows project owners to manage the time allocated to projects and specific tasks (or milestones) within a project. Resources can be added at the project and task level, so it is easy to see who should be working on what. Workfront also makes proofing client-facing documents a breeze. Once uploaded, editors can easily track changes in real time, saving time and creating efficiencies throughout the process.
Score 9 out of 10
Vetted Review
Verified User
Workfront is a tool that is utilized in our organization for one of the service lines that provides implementation services for clients. Workfront is used as a project management tool for these teams and helps to organize and standardize project methodology across the team. Workfront is also used in order to help track and maintain employee project forecasting and actual time vs. forecasted time to projects.
  • Project Management.
  • Documentation Repository (For individual projects).
  • Dashboards for tracking Actual vs. Forecasted time entry to a project.
  • Customization of Dashboards.
  • It often takes a lot of clicks to get to a location in the application.
I believe that Workfront is an amazing tool for management consulting firms as it centralizes and helps to organize many projects that may be happening across their firm. This would also be a great tool for SaaS companies to use to help organize the status of their ongoing implementations.
Score 8 out of 10
Vetted Review
Verified User
[Adobe] Workfront application has been used by our Business Development functional area to streamline their new opportunities that the current employees have to audit, follow up on, and then file according to the priority. Each case is treated as a mini project in itself and so requires task management, task assignment, status updates as well as [the] attachment of documentation to be reviewed by senior management.
  • Easy to use
  • Ability to create notes/write comments
  • Ability to add the predecessor link in tasks
  • Ability to add screenshots in the comment section
  • Modern UI - it can use a little improvement there
  • Automation of similar tasks
A lot of the projects or business development projects/accounts that we process are mini-projects in itself, however, there are a few similarities in some projects related to the improvements required or the type of technology needed. So the idea of creating templates was something that we missed in other applications. Workfront is great for managing tasks according to the category of templates we have used in the past. It keeps our employees' life easy and super easy to onboard new team members where we can show them the previous projects.
November 10, 2021

A Lions share of work

Score 8 out of 10
Vetted Review
Verified User
Our whole organization uses [Adobe] Workfront for project management. It's the main communication and procedural tool that we use to complete our jobs.
  • Streamline Workflow
  • Team Communication on Projects
  • Project Status
  • Asset Approval
  • Customization
  • Reporting
[Adobe] Workfront is a great project management software for teams larger than 10. It does a great job of allowing you to include the appropriate people and not ping just everyone. [Adobe] Workfront is *not* a media agency tool. If you need to track campaign performance, purchasing, planning, or proposals, this is not the right tool for that.
Score 4 out of 10
Vetted Review
Verified User
Workfront is used in my department for most web, creative, and cross-team projects. It makes keeping track of work, project status, and next steps easy. It also lets us set up workflows or processes for different projects, so we don't re-invent the wheel each time - we can just do the same system that worked before.
  • Organizing everyone's work
  • Adding visibility to everyone's work
  • Supporting robust customizations
  • Having tasks/projects without a due date (if it is in a backlog or prioritization queue).
  • Navigating can be a little complicated - it is robust, but sometimes a bit of navigating to get to the right area.
In my experience, Workfront is a really robust and useful tool. It is not my personal favorite because it did not support tasks/projects that did not have a date associated with them, and it required a bit of navigation work to get around. That being said, it is a good tool. It does great at keeping projects organized, keeping team members on track and collaborating, commenting on tasks or work (ie. images/designs).
Patrick Stephens | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
This is for a consulting position I held - the school had anywhere between 20 to 40 things going at once, projects like enrichment, after school, internal projects for marketing, etc... so this program was reviewed to keep track of them, have visibility and keep an eye on projects that might have normally fallen by the wayside.
  • Tracking (in that you don't easily lose track of projects).
  • Cross department friendly (it can be used by anyone who needs a role in the project).
  • Project management (with visibility, employees were less likely to let the project slip away).
  • Conversations, communications, aren't handled very well in the program.
You need to, first, actually have a need for a project management system. If you are doing well with a spreadsheet, then you don't need to spend money on this. It has a LOT of functionality, but you need to have established the need before throwing something like this at your business. A team of two people isn't going to need this. A team that crosses departments which could be between 10 and 50 people would use this very well. I could go on about the features, which are essentially the same as most any project management software these days, but the bottom line is - you need to have the need first to make this work well for you. Otherwise, you are spending money on a tool that will be used by half of the people on the team, and eventually it will become a project that needs managing itself!
Score 9 out of 10
Vetted Review
Verified User
We use it to analyse our project progress and to track the time taken by our team members to work on the projects assigned. Workfront is an easy to use platform with a user-friendly interface to navigate any function easily. It allows our team members to work on it remotely. Start to end its pretty much reliable.
  • Time sheet tracking
  • Project management
  • Task management
  • Communications between our team members.
  • Needs to be logged in to get to get notifications by members.
  • Should have a improved UI
Workfront is easy to use and can be customized. It allows us to create reports, create tasks, check project progress very easily.
July 21, 2021

Workfront the best

Score 10 out of 10
Vetted Review
Verified User
Workfront is used almost in every department across our company. It allows us to manage and track time allocated along with the work to our staff.
  • Easy interface
  • Reports
  • Dashboard
  • Nothing as such
This has been the best program we have managed so far, it has provided the best possible results so far. This platform is capable of ensuring that each of the users can be in constant communication and can maintain correct administration in each of their activities. We are using it across multiple departments within our company.

Peter DeMichele | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Workfront is being used predominately by the marketing group in many ways, ultimately to help manage marketing resources--from imagery to review and approval processes with legal/regulatory entities to content creation for a variety of marketing activities. Workfront has enabled us to advance our ability to collaborate on projects with greater clarity on where projects stand, who has assignments, and how we prioritize work getting done.
  • Accessibility--works well to access via web/mobile
  • Integrations--works well with our SSO
  • Milestones and dependences--creating greater clarity on project statuses
  • While the tool itself is incredible, having a process is helpful prior to installing Workfront
Workfront has specifically helped our creative services team outline projects, priorities, dependencies, and overall workload that had historically been difficult to detail out. Our marketing ops group has seen success with Workfront in campaign management and execution. Workfront has help create shared understanding by showing project statuses to key stakeholders, with the ability to add comments as needed.
Score 7 out of 10
Vetted Review
Verified User
Workfront is utilized by the marketing, communications and events team at BJC HealthCare. As many of our projects involve multiple users (now all remote workers), it's a way for everyone to communicate and update everyone on the progress, and also to share resources and documents as the project moves forward. It also lets people know when the project is complete, or what roadblocks there might be.
  • Fosters communication between team members.
  • Serves as a virtual "to do list" for me personally - I can track where I am with projects and what there is left to do, and when it's completed.
  • Sharing documents between team members that can be updated.
  • Notifications - at times it is difficult to receive updates from team members unless you log in.
  • Cumbersome - at least at BJC HealthCare, there's a lot of steps to get things logged.
  • Archive system - you have to set up a whole other folder or archive to put projects that are closed out.
A specific example is Heart Month at BJC HealthCare. There were marketing materials, media stories, patient testimonials and events. Using Workfront allowed everyone to keep the list of projects straight. Team members could log their specific projects and provide updates, and tag specific colleagues who might want to utilize their materials or at least be "in the know" about the project.

Less appropriate - a specific media story. This is a bulk of my work. Oftentimes media stories pop up quickly and are resolved quickly - and stopping to track in Workfront is a cumbersome task, especially when other colleagues will not be involved. However, it has proved to be useful in tracking for the media relations team specifically.
Score 9 out of 10
Vetted Review
Verified User
We are using Workfront across different departments and teams to automate our workflows, simplify digital asset management and be in control of all our work. Workfront has been an important tool in our remote work since the onset of the COVID 19 pandemic. It has facilitated communication and collaboration among teams with the valuable features it offers. Our IT professionals have received great benefits from using features like keep track of bugs, milestones, status, product road mapping, and issue management. On a single platform, we can have projects delivered in a timely manner and quality work delivered which leaves our customers satisfied.
  • The powerful communication tools ensures that all team members working remotely are always up to date and everyone on the same page
  • Gantt chart is flexible to adjust to changes made on projects and ensures it is easy to track the progress of the team members.
  • The robust automation tools has reduced our team members workload and saves time for everyone.
  • The user interface is not easy to navigate.
  • The software has a learning curve.
  • It is costly for small organizations.
Workfront is well suited for remote workers with tons of features that are important for them to collaborate and communicate efficiently. The mobile app can also facilitate the work of remote workers by assisting them to work from any location.It is also ideal for medium to large enterprises since it manages the complexity of projects in an easy way.
Score 9 out of 10
Vetted Review
Verified User
Workfront allows our teams to manage projects and process work requests. Nearly everyone in the company, across departments, uses it. Workfront allows management to track time allocations and helps staff members manage their individual workloads. I'm not sure what we would do without a tool of this kind at this point.
  • Easy-to-use interface, especially for tracking time and project tasks
  • Customizable admin settings
  • Extensive dashboards/reporting
  • Probably not a good fit for small teams/companies--best if managed by a dedicated administrator.
  • Tracking projects by the minute feels too granular at times.
  • Would love to see an integration with Marketo campaigns and calendar.
I've only used Workfront as part of an enterprise team. It offers the features and controls that we need, and as a non-admin user, I've found it to be very friendly and flexible. That said, our company has invested significant resources into implementing and maintaining our instance. Other solutions (cheaper, simpler) would likely suit smaller companies better.
Grace Filkins | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Various departments within our organization utilize Workfront as a request system and project management system. Workfront allows us to use the system, to create, update, track and finalize requests that would have normally been submitted to departments via email. Making it a singular avenue to see all the happenings of any particular requests/project. One of the features I enjoy most is the updates that can be received by a single user or a team by utilizing the team functions. An email is sent to any user connected to the team or project and no person has to remember who to send any info to, the system does that for you as long as they are attached or part of that team. This reduces the possible issue of "forgetting" to include someone in an email or update. Adding documents and the approval process of said documents make collaborating easier for my needs. Updates on one page make it easy for any user to easily review a request and latest information. Overall the system provides what need it to and it is an excellent system for requests, projects and workflows are an area that can use improvement yet it is functional.
  • Requests work particularly well for us, updates and information in regards to a request are all in one place. Updates provided to all attached users/teams, documents, hours logged, it makes requests easy, pretty much a one stop shop.
  • Being able to pull reports on our requests and have custom fields that provide all the information we would need without having to go back and fourth in different programs makes it a breeze to provide information to management.
  • Projects, we would like to see more options when it comes to working with projects.
  • Workflows, I would like to see some dynamic workflows. Request A > flows to Request B. Without having to reenter information.
I cannot rave enough about the way we are now able to handle requests because of Workfront. It went from an archaic email system to Workfront where everything is in one place. No more having to weed through emails in order to find all the information I need to proceed with my job, it is all there in the form because I was able to easily customize the form to include all the information I needed. This has been a game changer for me.
Ankit Wadhwa | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Our Project Management team is using Adobe Workfront for Agile and Scrum. Workfront provides deeper visibility to our project sprints and our engineers who are working on them. It also gives you an amazing dashboard that provides insights for SLA, team viscosity during our sprint.
  • Agile
  • Task prioritization
  • Search bar can be improved.
Workfront being a product of one of the most trustworthy companies, Adobe, provides a well-organized package to manage our project and generate reporting. With Workfront, handling our Agile and Scrum process has become way easier, as, previously we were managing that on Excel but now it has become more efficient and we can assign work to developers as per availability.
Score 7 out of 10
Vetted Review
Verified User
Not sure if it has been used by most of the projects in my organization, but definitely a good choice for the project at the right time. It comes as an Adobe bundle for us with a lot of other beautiful Adobe tools. [I] have used many other tools similar to Workfront for managing projects and for tracking purpose[s], but [I] feel Workfront come[s] as one solution for all the things needed for a project; [whether] it is time tracking, the task assignment, or to track what all we have in the pipeline/backlog.
  • Planning / Project Scoping
  • Time Tracking
  • Reporting
  • UI could be improved
  • Initial setup is a bit time consuming
Although we have a lot of options available similar to Workfront, I still believe it is a good option for large projects. The tool will definitely have a great impact on the overall project management and on the delivery. It helps to track and prioritize the task which is needed at the current moment. Also, [it is] easy to track the team workload and bandwidth.
Dominik Ras | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Many employees have created [a need for] more dynamic management. [With Workfront] good decisions are made because everything is in optimal control of tasks and projects, improving workflows and generating readable and well-structured reports.
  • I have a lot of vision with Workfront; I analyze projects better and better until I find the maximum point of understanding projects.
  • It's been exciting to develop situations that require follow-up of activities in more rigorous processes.
  • The interface is very comfortable and very useful.
  • I do not use it to perform a continuous search because it does not yield the best results.
  • To be able to handle all its tools, there is a specific learning curve.
There are more than enough reasons to accept it as an essential software for the different subsystems of the companies. It has obtained the result that is needed. It works excellent and has been the best program we have had to manage generally.
Score 8 out of 10
Vetted Review
Verified User
We used Workfront as part of a client's project management system. They tracked and managed all digital projects (everything from email to website to social) and used it as a hub for collaboration and centralization between their business and all partner agencies involved. It was a good tool from this perspective because it allowed all partners involved in a particular project to stay up to date on project status, documents, timelines, etc. It served not only as a repository for all project documents but also a forum to discuss project milestones, dependencies, and updates. The centralization between companies and resources was great at mitigating siloed workflows, out of the loop team members, and disorganized project management.
  • Centralization of project resources, such as documents, timelines, discussions
  • Easy-to-learn and navigable UI
  • Email notifications of published updates from other users
  • Notifications generated by members of your own organization don't send an email notification
  • Access has to be granted on a project and document level
  • Once a thread is started, you can't un-cc a member if the thread is no longer relevant to them
Workfront is well suited for companies that employ multiple agency partners who all work on a singular initiative, such as search agencies, creative agencies, and dev agencies would work on a website. As a platform to be used within a single organization, there may be a better, more appropriate project management tool.
Score 8 out of 10
Vetted Review
Verified User
Workfront is being used across the whole organization. It helps us to keep our many projects on task, and for everyone involved in specific projects to see where they stand and the project stands as a whole. It is useful for communicating with coworkers in my department and outside my department.
  • Organization
  • Communication
  • Consolidation
  • Initially I was confused concerning work orders and projects being different things.
  • Logging tasks and progress could be clearer.
Workfront is very useful with team projects with multiple people doing multiple tasks. You can, at a glance, get a good idea of where the project stands. It is also easy to communicate with team members and get on the same page about tasks. It wouldn't be as useful for personal projects.
Katrina Modica | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
It is being used to track employee time on projects as well as analyze the burn on each project. We use the raw data export to manipulate into a table and mapped excel spreadsheet to present to the internal client team and higher management.
  • Export employee time.
  • Tracking time sheets.
  • Managing tasks and projects in your queue.
  • Unless otherwise put, the employee rate can come up as zero.
  • People can still post time unless the other program Workfront is synced to is used to close the project/task.
It's very practical and easy to use. It functions as a great tool to do reporting and manage employee time. It is a bit of a task when doing your own timesheets and getting the proper approval for time off. It has to go through a chain in order for the project to code the time off becomes available. Data is easy to understand and read.
Casey Gold | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Workfront was used as a project management routing system and to own the digital project management experience for the agency. The platform allowed for remote teams to work together to complete projects on time and on budget. Workfront was used to collect team feedback as assigned by the Project Manager to keep projects moving through the agency. Project Managers would create timelines within the system.
  • Ability for teams to work remotely and still collaborate on feedback
  • Integrations with different systems like Proof HQ and Slack
  • Timeline creation and flexibility to communicate project steps with appropriate people in the way they want to receive notifications
  • If agencies do not follow its' intended use, the platform can be overkill in features and complicated to use
  • There are too many options for notifications to users and many of them do not fall into the "just right" category
  • If Project Managers are not using the system as intended, run/timing reports are not accurate and makes it challenging to go back and make updates for the team and run reports for leadership.
Workfront is great when setting up a new project with being able to input a lot of pieces of information to get accurate timing and costs by project and to automate the step-by-step of each project. The challenge really comes in with PMs that need to manually update each step with the correct information because as users, we cannot be beholden to accounting for own time within the system and so project timelines can derail quickly due to the need to manually make adjustments. Because [Workfront] has a lot of integrations with other systems, there are a lot of one way notification pushes, but there are not system updates that seem to flow back into the platform for the system to account for and must be manually noted.
Amy Pyles | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
We utilize Workfront across our entire agency. We use it for time tracking, project management, creative reviews, resource management and project budget management. It has helped us centralize all business workflow data into a single system and forecast our resource needs for planning purposes. Every employee utilizes it every day.
  • Creative Reviews
  • Resource Forecasting
  • Waterfall Project Management
  • Poor mobile app & experience
  • Limited flexibilty for rate card management
  • Overly complex
Workfront is well suited for mid to large creative-driven agencies. It is less useful for small or consulting-based firms. It supports waterfall project management well when you have a clear, linear process for a deliverable. It is more difficult to utilize in an agile environment. It is well suited for simple rate cards but does not adjust well to high variety of rate cards/structures.
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