Overall Satisfaction with Clarizen
Clarizen is currently being utilized by the Tulare County Information and Communications Technology Departments PMO for project management. When we made the selection and subsequent move to Clarizen we were using Sciforma (PSNext) which held many problems that needed to be solved. For example:
- A lack of project metrics, which led to “guesswork” on behalf of
project managers and the PMO - Weak or non-existent effort data, which made it impossible to accurately
track time spent on projects - An absence of work notes -- the PMO had no idea what was going on
outside of weekly project meetings - Sciforma was only being used by PMO staff and not by project teams
- Resource Utilization, Considering prior to using Clarizen resource utilization was guesswork on the part of the Project Manager I would have to say having any realistic visibility much less the excellent level Clarizen provides is only to be said as exceptional.
- Clarizen API, We made heavy use of the API integrating Clarizen with two core systems already in use at TCiCT. We integrated actual effort with Service-Now and our homegrown time management software.
- Project Reporting, Clarizen provides an excellent built in reporting tool that as of late is only getting better with the ability to create custom dashboards directly through the software. Providing management with well laid out project metric data is as important as keeping your project on schedule.
- Honestly I am so impressed with what Clarizen can do I haven't had time to stop and think about what it doesn't. If I had to pick something I would say it could provide a graphical interface for simple workflow rules.
- This question is best asked to a private sector user.
- Workfront,Microsoft Project,ProjectManager.com
There were several others I reviewed that I can no longer remember but none of them compared to Clarizen when it came to flexibility. Many factors sold us on Clarizen but most importantly it was that Clarizen was capable of wrapping itself around our existing processes instead of us changing to to meet the software tool. With that said, we are now looking at changing some of our processes due to the fact that Clarizen is such a powerful tool!