User-friendly platform and beyond
February 22, 2019
User-friendly platform and beyond
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Classy
Classy is utilized by everyone in our organization. The platform tracks ALL of our donations. It is the system that manages our donor profiles for one-time or recurring donors. We utilize Classy to create appealing web pages for tracking ticket sales, selling merchandise, and tracking free event registration. Utilizing Classy has allowed us to stay organized and empowered to raise more money for the children with cancer we support.
Pros
- Classy provides incredible customer support. We have a private representative who assists us in formulating fundraising ideas or answering questions we have. We also have access to a technical support team who has never failed to assist with Platform questions we have.
- Classy has two different options in designing a campaign page. One is extremely user-friendly and the other is a little more complex but opens the door the create design options that are professional and appealing.
- Classy is an extremely "personal" platform. They ensure they stay updated with the growth of our organization and accommodate to our goals/needs through optimal utilization of the platform.
Cons
- The design aspect of the platform utilizes an open color guide, making it more difficult to maintain a consistent color scheme throughout the page.
- Thank you emails sent to donors are customizable but it would be better if more options were available (possible block options).
- The design aspect of the platform could provide more options for picture arrangements and different design blocks.
- This platform has allowed all fundraising to be tracked providing reports needed for grants, budgeting and more.
- Having a platform that can collect donations of all types allows our organization to reach supporters of all ages and demographics.
- Classy is working with our new salesforce team to integrate our database of cancer families and donors for better tracking of support.
Classy is the first and only fundraising platform we have integrated since inception.
Comments
Please log in to join the conversation