Clay Review
October 01, 2025

Clay Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Pro

Overall Satisfaction with Clay

We currently use Clay only for contact acquisition and validation of leads/contacts on critical fields. Right now, the request for validation is a manual request from sales or growth marketing with a list from an event or a special use case.

We are aiming to use it more for growth marketing to personalize and trigger emails for specific signals that are important for our business. I am currently on the lookout for use cases because Clay is too open with capabilities and not specifics on how to execute it.

Pros

  • Plug-in with SO many integrations
  • Data Validation
  • Contact Acquisition

Cons

  • Getting started for signals and use cases
  • Better user interface that people outside of Marketing Operations can use it for
  • Help with querying when getting stuck on a prompt not running correctly (IE: too many missing information or low confidence)
  • Data quality has increased
  • Speed to lead as increased
  • More manual requests from Sales/Marketing because they find Clay too difficult to use themselves
Too many steps and way over complicated

Do you think Clay delivers good value for the price?

Yes

Are you happy with Clay's feature set?

Yes

Did Clay live up to sales and marketing promises?

No

Did implementation of Clay go as expected?

I wasn't involved with the implementation phase

Would you buy Clay again?

Yes

Clay is great for connecting all marketing technology into having one global space for actioning on strategy or data appending.

Clay is too open and wide for specific scenarios on different teams, so only marketing operations people are good at using it. Im thinking about tools like 6sense, Nooks, and Common Room where other teams want to use AI to propel their selling or marketing strategy.

Clay Feature Ratings

Advanced search
9
Identification of new leads
10
List quality
9
List upload/download
9
Load time/data access
7
Contact information
8
Company information
9
Industry information
10
Lead qualification process
5
Salesforce integration
8
Company/business profiles
9
Data hygiene
8
Sales email templates
4

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