Good Product, Could Use Improvements
March 30, 2020

Good Product, Could Use Improvements

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Software Version

Construction Platform

Modules Used

  • Enterprise Content Management

Overall Satisfaction with CMiC Construction Platform

CMiC is being used by everyone in our organization. It's used in accounting, on the field, and in the project delivery service department. It helps us collaborate with internal staff, and provides a place for us to store and manage all our files. It is also very helpful in project tracking and invoicing. The largest business problem it addresses is having one place to store and manage all files.
  • Information management
  • Invoicing
  • Reports
  • Interface/Display: Not very user friendly. Should reference programs like Bim360 to get a feel for a really easy to navigate, and good-looking display.
  • Lagging/Downloads: Not very efficient to use, doesn't make me want to upload documents to the system based on lagging and downloads times.
  • Platform integration: Why don't contacts sync up with my phone? Should have a feature to integrate better with currently used technologies. Would be cool to have storage folders on your desktop that are cloud-based to import and store files.
  • It has improved workflow between internal teams.
  • Easy to keep track of costs.
  • Keeps us on track.
We use CMiC as this was the program we started with. We like that it's Canadian and at the end of the day, it does what we need it to do, which is to keep track of our projects. As I have mentioned in my other responses, I really do think if I had the choice I would have chosen the Autodesk product for the reasons I had listed before.
The CMiC Support Team is great. Anytime I had an issue, it was resolved very quickly within a few hours. I really think this is something important for the company to note that they're doing very well in this area. So, thank you CMiC. I never dealt with the support agents myself, but my peers have.

Do you think CMiC Construction Platform delivers good value for the price?


Are you happy with CMiC Construction Platform's feature set?


Did CMiC Construction Platform live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of CMiC Construction Platform go as expected?

I wasn't involved with the implementation phase

Would you buy CMiC Construction Platform again?


I think it's a good platform, but I feel that there are other programs doing document management better. I really was impressed with Bim360's document management software based on the compatibility with the programs we already use, as well as the interface was a lot cleaner and user-friendly. CMiC seems very outdated although it functions in a similar way.

CMiC Construction Platform Feature Ratings

Document sharing
Photo documentation
Jobsite reports
RFI tools
Collaboration & approvals
As-built drawings
Submittal design and management