Great for larger organizations with resources to support implementation
July 30, 2020

Great for larger organizations with resources to support implementation

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Software Version

Construction Platform

Modules Used

  • Accounting & Financial Controls
  • Enterprise Content Management
  • FIELD: Project Management & Collaboration
  • Project Controls

Overall Satisfaction with CMiC Construction Platform

We are 1 year into phase 1 of the implementation, which will include accounting and core project management related tasks. At this point, we have gone full cycle testing a few projects. CMiC has demonstrated the ability to minimize double entry across departments and generate accurate reports in real-time.

Pros

  • Reports
  • Customization
  • Integration

Cons

  • Requires a high level of programming
  • Hidden costs
  • Timely implementation
  • Spelling mistakes throughout the software
  • System glitches occur more frequently than expected
  • Inability to output many documents in French
  • Haven't gone live with the system, but we foresee better ability to generate job cost.
  • Foresee improved reporting ability
  • Minimized double entry
  • Foresee a decrease in human error
This is the first time working with a fully integrated project management/accounting software.
Everything comes at a cost. The free online support service is good, but not all trainers are efficient. It is common for trainers to be unable to answer questions that don't follow their script. General support offered throughout the implementation was not present at all until a project manager was hired to take over our file. The work generated by the project manager is not worth the price in our opinion.

Do you think CMiC Construction Platform delivers good value for the price?

No

Are you happy with CMiC Construction Platform's feature set?

Yes

Did CMiC Construction Platform live up to sales and marketing promises?

No

Did implementation of CMiC Construction Platform go as expected?

No

Would you buy CMiC Construction Platform again?

No

CMiC Construction Platform is better geared for a much larger organization with the manpower to take on the complex implementation and a large budget to support the heavy cost associated with the software, training, and project management services offered by CMiC. The high level of customization available throughout the software is a double-edged sword: on one hand, it is great to have a software meet your needs, while on the other it requires a high level of programming. As an organization with an employee count lower than 50, it has been difficult to take on the implementation. My recommendation for anyone choosing to move forward with CMiC is to ensure a team consisting of several employees is available to work on the implementation on a full-time basis for several months.

CMiC Construction Platform Feature Ratings

5.8
Plan distribution & viewing
Not Rated
Plan markups & sharing
Not Rated
Document sharing
Not Rated
Issue tracking & punchlists
6
Photo documentation
6
Jobsite reports
Not Rated
RFI tools
6
Collaboration & approvals
6
As-built drawings
Not Rated
Mobile app
Not Rated
Submittal design and management
6
Checklists
Not Rated
Meeting Minutes
6
Specifications
4
Change orders
6
Not Rated
Takeoff tools
Not Rated
Job costing
Not Rated
Cost databases
Not Rated
Cost calculator
Not Rated
Bid creation
Not Rated
Not Rated
Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
7.5
Dashboards
Not Rated
Standard reports
7
Custom reports
Not Rated
Data exportability
8

Comments

  • Taz Adamjee | TrustRadius Reviewer
    Taz Adamjee
    (Vendor Representative) commented 5 years ago
    Hi there, Thank you for taking the time to give us your feedback. We’d like to learn more about your experience with CMiC. Please feel free to reach out to our Head of Customer Success, Taz Adamjee, at Taz.Adamjee@cmic.ca. We looking forward to hearing from you. Sincerely, The CMiC Team

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