Great for larger organizations with resources to support implementation

Everything comes at a cost. The free online support service is good, but not all trainers are efficient. It is common for trainers to be unable to answer questions that don't follow their script. General support offered throughout the implementation was not present at all until a project manager was hired to take over our file. The work generated by the project manager is not worth the price in our opinion.

CMiC Construction Platform is better geared for a much larger organization with the manpower to take on the complex implementation and a large budget to support the heavy cost associated with the software, training, and project management services offered by CMiC. The high level of customization available throughout the software is a double-edged sword: on one hand, it is great to have a software meet your needs, while on the other it requires a high level of programming. As an organization with an employee count lower than 50, it has been difficult to take on the implementation. My recommendation for anyone choosing to move forward with CMiC is to ensure a team consisting of several employees is available to work on the implementation on a full-time basis for several months.