Item: CodeSignal
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

CodeSignal was a great asset to the hiring process. It allows for easy and reliable screening of potential new hires. I definitely hope I get to use it in the future as it just works.

Pros and Cons

Providing clear instructions
Providing a reliable and intuitive IDE
Providing real-time feedback to the user

It needs a debugger

Most Important Features

The IDE
The testcases
The ability to view results

Return on Investment

It has saved a lot of time in the initial interview process

Alternatives Considered

I have not used any similar products

Key Insights

Do you think CodeSignal delivers good value for the price?

Yes

Are you happy with CodeSignal's feature set?

Yes

Did CodeSignal live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of CodeSignal go as expected?

Yes

Would you buy CodeSignal again?

Yes

Other Software Used

DBeaver, Slack, Microsoft Teams

Likelihood to Recommend

If you want a metric to use to filter out candidates it works great, but I would not recommend making hiring decisions purely based on performance here.

Users and Roles

50 - Recruitment

Support Headcount Required

5 - HR Experience, general algorithm design and evaluation skills

Business Processes Supported

Filtering out applicants
Testing applicant knowledge in a particular area
Evaluating an applicant's ability to function under pressure

Innovative Uses

N/A

Future Planned Uses

N/A

Likelihood to Renew

9

I'm not sure if competing software will arise

Products Replaced

No

Key Differentiators

Product Features
Product Usability

The product must work as reliably as possible

Evaluation Lessons Learned

I'd make it so that problems are more consistent. There is common chatter that some applicants have easier collections of questions than others

Implementation Rating

10

It just works

Implementation Details / Implementation Partner

Implemented in-house

Implementation Phases

No

Change Management Lessons

Change management was minimal

Implementation Issues

There weren't any major issues

Support Rating

9

I'm unsure if better competing software exists but is just less possible

CodeSignal Customer Support Pros and Cons

Pros	Cons
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed Support understands my problem Support cares about my success	Escalation required Difficult to get immediate help Slow Initial Response

Premium Support

Unknown

Bug Resolution

No

Exceptional Examples of CodeSignal Support

When using it as an applicant everything worked perfectly.

Usability

8

Some of the instructions were vague

Usability Pros and Cons

Pros	Cons
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar	None