Cofense Triage Review
August 15, 2021

Cofense Triage Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cofense Triage

We are using Triage to analyze the user-reported emails through the PhishMe button. Triage helps to segregate the emails of our organization. In normal cases, analyzing mails by .eml is difficult. There is a good chance we might miss some URL or header with malicious mail. Using Triage makes it very easy, and also it has solutions like writing YARA rules, drafting responses, and giving tags to suspicious emails. All of these features are very useful.
  • Triage has the option to write YARA through which we can auto categorize mail.
  • Triage has the option to tag emails.
  • Triage has options to check for other similar emails reported by users.
  • Triage has the option to check the score of the reporter through which we can educate users.
  • I have seen in a recent update additional tags suggestions are not shown, so fixing that would help.
  • It would be easy for analysts working on email if they get highlighted IOCs to see.
  • Sometimes emails do not render properly, and attachments are missed for a few emails, so having less of this kind of issue would be great.
  • Using Triage saves lot of time.
  • Using Triage also helps to work on reported emails efficiently.
  • Triage will help us to set priority for reported suspicious emails.

Do you think Cofense Triage delivers good value for the price?

Yes

Are you happy with Cofense Triage's feature set?

Yes

Did Cofense Triage live up to sales and marketing promises?

Yes

Did implementation of Cofense Triage go as expected?

Yes

Would you buy Cofense Triage again?

Yes

It makes analysts' jobs easy. Using Triage will help to reduce the mistakes while analyzing the suspicious emails reported by organization users. Also, it gives calculated Hash values which solve half the problem with malicious files, headers, mail body, URLs, and files that have different sections to analyze, which makes it an awesome tool.

Cofense Triage Feature Ratings

Integration with Other Security Systems
7
Attack Chain Visualization
7
Centralized Dashboard
8
Live Response for Rapid Remediation
7