Helios to the rescue!
December 31, 2021

Helios to the rescue!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • DataPlatform
  • DataProtect
  • Helios
  • Analytics Workbench
  • MarketPlace
  • SpanFS

Overall Satisfaction with Cohesity Helios

We use Helios for the Ransomeware detection. Since we have enabled it, we had one time that it did detect, but after investigation, we found that it was an update to an app and deleted a bunch of temp files as a part of the update. We also use it for the marketplace. Great to have ClamAV in the marketplace.
  • Ransomware detection with machine learning.
  • Easy to install apps.
  • Great to see all alerts from all clusters in one place.
  • Has the option to use MFA.
  • Better written documentation on how Helios integrates with the clusters.
  • Have the Helios documentation available inside of Helios instead of the document site.
A feature of Cohesity Helios that I do not hear much about is the Security Advisor. This is a great place to see what may be done to secure your environment better. It has recommendations that a lot of admins would not typically use unless purposely pointed out and that is what the Security Advisor does. It makes it easy to secure your clusters and it detects if a setting was made on one cluster but not the other cluster. A great feature when dealing with a company's hope to survive a ransomware attack and their crucial data.

Overall Satisfaction Continued

  • We have seen that the ransomware detection is working and that gives me peace of mind.
  • Helios has made it possible to see system trends in one location instead of having to log into several locations to see across multiple clusters.

Do you think Cohesity delivers good value for the price?


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Did Cohesity live up to sales and marketing promises?


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Cohesity Feature Ratings

Universal recovery
Instant recovery
Recovery verification
Business application protection
Multiple backup destinations
Incremental backup identification
Backup to the cloud
Not Rated
Deduplication and file compression
Flexible deployment
Management dashboard
Platform support
Retention options

Cohesity Helios Support

Cohesity support is wonderful to work with. If your case is assigned to someone who is outside of your time zone, you are able to ask for it to be reassigned to someone in your time zone and no offense is taken; in fact, some of the support agents will call out that they see the time zone difference and if you want the case assigned to someone in your time zone, please request it be re-queued so that proper attention is given to it. This is rare in my experience and it makes it wonderful to work with them. I usually only request it be re-queued when I have a system down or severely degraded and need to work on it immediately. Great people to work with!

Using Cohesity Helios

The connection is easy to do. The UI is similar to the on-premise UI so the experience is universal. If your account team is able to demo the features, it makes it super easy to use, configure and manage.