Highly Recommend Communique Conferencing for Virtual Events
January 15, 2021

Highly Recommend Communique Conferencing for Virtual Events

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Communique Conferencing

We use Communique Conferencing's virtual event platform to host virtual summits for our clients and partners. Working with Communique was a fantastic experience.
It was our first time producing a virtual conference. Our project
manager and the rest of their support team was incredible.They clearly
had deep experience hosting these types of virtual events and consulted
with us every step of the way, from best practices to environment design and engagement tactics.

The platform is reliable, secure and highly customizable. It also worked incredibly well on PCs
and mobile devices. The feedback from our attendees was very positive.

I cannot say enough good things about Communique. They are a true partner that goes above and beyond to deliver successful virtual events.

  • Experienced and responsive project management team
  • High-quality technology
  • Tailored vs. cookie-cutter solutions
  • Nice to add personal agenda, which is on the roadmap this year
  • Higher attendance - Extend the geographic reach of our events
  • Wow factor - Position our firm as leading edge
  • Thought leadership - The webinar component helps deliver engaging presentations
  • Analytics - Everything is tracked for amazing metrics
We found out the hard way that there's a lot of smoke and mirrors in the virtual event space. We had no idea the level of proper vetting we should have done before hosting a client event with our reputation on the line.
  • Support: The PM was located in our time zone and way more responsive.
  • Platform: It's hard to assess platforms on one 60-minute demo. When it came down to hosting a virtual event there were a lot of limitations with the other platforms (e.g., no ability for booth reps to proactively chat with visitors, no ability to search for other attendees, no ability to send broadcast messages to communicate to attendees during live days, etc.). Communique Conferencing had all of these and was easy for attendees to use.
  • Data security: We are a financial firm, so data security is huge. We did not realize the lack of basic attendee data security with some of the other platforms until our IT team performed and assessment. Communique Conferencing was one of the only platforms that passed.

Do you think Communique Conferencing delivers good value for the price?


Are you happy with Communique Conferencing's feature set?


Did Communique Conferencing live up to sales and marketing promises?


Did implementation of Communique Conferencing go as expected?


Would you buy Communique Conferencing again?


Usability is critical with virtual events both for our team to set up and administer as well as for our attendees. Communique Conferencing is easy for our team to administer. We survey our attendees during and after virtual events. The feedback regarding usability is very positive.
The Communique project team is
  • Knowledgeable
  • Responsive
  • Willing to go above and beyond to make our events successful
Communique Conferencing would be best suited for mid- to large-sized organizations that require reliability, scalability, and high data security. They can definitely support large-scale events that are customized to reflect the event's brand and objectives. You can go the self-service route or engage their project team as much as you need.

Communique Conferencing is less suited for small, basic Zoom style events.