Overall Satisfaction with CommVault
Commvault is used to back up our entire physical and virtual server environment. We use the software to back up a plethora of software suites, such as SAP, AIX, MSSQL, SharePoint, and MS Server 2008-2012. We use many of the features inside of Commvault for business reporting of backups and performance metrics. We are also replicating this data to a disaster recovery site.
- Commvault has made their software increasingly easier to navigate with what seems to be every service pack revision. I have found more shortcuts to places I need to navigate to with every update. That makes this a very functional software.
- Commvault also gives very detailed logs to look over if there is an issue. They also give the ability to send logs very easily to support through their software. No need to manually collect logs and email them out, as it is all in the software GUI.
- Commvault reporting and dashboards are very detailed, showing things like front end footprint and deduplication / compression rates. It shows the amount of disk used and how much is freed up on a daily basis.
- The Commvault job controller allows for a very customized look into your current running backups. They have the ability to create multiple filters so you can apply them quickly to just see what you need.
- The commcell browser tabs need to be static. When I am looking at the default subclient for a particular type of job, if I click on another client computer, it changes that default window into whatever I just clicked on. That is annoying. They could make the tab a little bigger and put a more detailed description in it so you can open up more tabs.
- The job controller update intervals interfere with selecting multiple jobs and keeping them highlighted in case you need to suspend or kill multiple jobs. When it updates, it removes the selections.
- Using JAVA is a hindrance because sometimes after you update multiple servers to a new service pack level, even after doing a manual refresh, it still says the old software version. You have to close out of the GUI and go back in for it to report properly. I think this is more of a JAVA issue and not a Commvault issue.
- With a successful DR test, Commvault has proven that our most critical systems could be recovered in a very short amount of time. Since these Tier One systems are the money makers, it is a relief to know they can be up and running within the SLA provided by the business.
- With the large amount of client agents used for backups, we are backing up databases that we couldn't before with NetBackup. Right now, our environment is the most protected it has ever been.
- Even though we have increased the amount of data we are backing up by a very large margin, the success rates have allowed us to work on other things than having to worry about backups not working. Productivity has certainly increased.
Commvault is a one stop shop. it is a single pane of glass for your backup, archiving, and disaster recovery solutions. They are constantly improving their product and their support has been stellar. The backup agents and the ease of operation / administration is infinitely more intuitive than other products I have used. Navigation through the GUI is very easy. The learning curve is minimal. I have other business groups restoring their own data, and I can tailor what they see in the commcell browser to fit their needs.
With the implementation of Commvault, we have backed up more information than we ever have than when we were using NetBackup. The agents that Commvault has to back up different types of data is so vast that I could almost guarantee they have what you need to get the job done. Is is a very diverse software that fits nearly every environment. The ability to replicate to a disaster recovery site has proven its worth recently when we did a DR test and it was incredibly successful as opposed to the way we had to do it with NetBackup last year.