Item: ConceptDraw DIAGRAM
Rating: 9
Author: Verified User

Overall Satisfaction with ConceptDraw DIAGRAM

Use Cases and Deployment Scope

Documentation is critical for IT infrastructure and ConceptDraw DIAGRAM gives us a great, economical, way to put together rack diagrams, network maps, and even website wireframes for proposals. With all of the extra solutions libraries offered by ConceptDraw it's easy to create professional diagrams that can be shared in multiple formats including PDF, HTML, PowerPoint, Visio, and SVG. I have used Visio before for similar work, and, as a standard user, I find DIAGRAM to be the easier of the two to use and now they they added a cropping tool in v6 I can't think of any extra features I need for this type of program.

Pros and Cons

Pros

Drag and drop creation of dozens of different diagram types
Info-graphic elements with customizable values

Cons

Keyboard shortcuts are non-intuitive
Re-scaling can be tricky if you don't set the page up correctly at the beginning of your project

Return on Investment

Simplifies and expands documentation abilities
Better diagrams and infographics easily inserted into websites

Alternatives Considered

Microsoft Visio

We actually purchased ConceptDraw DIAGRAM instead of Visio because it was far cheaper with a similar looking feature set. Since then, I can't think of anything that I have wanted to do with this software that would be better in Visio.

Support Rating

The sales team is great and quickly responds to any concerns regarding the software and licensing. However, the user base for ConceptDraw products is still relatively small making it difficult to find more than basic assistance for technical questions online.

Key Insights

Do you think ConceptDraw DIAGRAM delivers good value for the price?

Yes

Are you happy with ConceptDraw DIAGRAM's feature set?

Yes

Did ConceptDraw DIAGRAM live up to sales and marketing promises?

Yes

Did implementation of ConceptDraw DIAGRAM go as expected?

Yes

Would you buy ConceptDraw DIAGRAM again?

Yes

Likelihood to Recommend

ConceptDraw DIAGRAM is a great all-around drawing, mapping, and visualization product. We bought it as a cheaper option to Visio, but have been consistently impressed with the large set of features and capabilities. To be able to easily create complicated charts and diagrams and then be able to export them straight into HTML for our website has been one of the coolest, and most unexpected, discoveries in purchasing this software.

Comments

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Great Features At a Great Price