Concur Travel and Expense - A look at the new cloud spending control strategy.
Overall Satisfaction with Concur Travel and Expense
In RCD Hotels, we use Concur Travel and Expense as a must for everything related to traveling, from booking, cash advance requests and expenses reporting/auditing. In the past there was no tool other than Excel for managing travels, therefore we couldn't have established policies. Right now, we have this powerful tool that is also available everywhere because it is a cloud service.
Pros
- Booking and comparing fares. Our current platform is connected to AMEX Business Global Travel too.
- Policies based on roles and reporting capabilities.
Cons
- Multi-destination reservations with multiple airlines.
- Integration with local suppliers platforms (taxi driver associations).
- It is more expensive not to have control over our expenses.
- Standardization of reports in Concur does not require third-party applications for reports (such as Excel). Therefore it is time-saving.
SAP ERP (Suite on Hana)
With Concur Travel and Expense, RCD Hotels moves towards becoming a more intelligent enterprise, focusing on the core of our business and not on administrative processes.
In this era the user experience (UX) is everything, the adoption of this solution was easy since it is very simple to learn and use. Having the mobile app, using it became even easier and I think it is an important or relevant differentiator between it and the competition.
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