It has helped our business scale and produce our product faster
May 08, 2025

It has helped our business scale and produce our product faster

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Octiv /TinderBox (legacy product)

Overall Satisfaction with Conga Composer

We use Conga Composer for numerous operations, starting with document creation/generation and batch and trigger. We have scheduled batches that pick up documents generated using Conga Trigger and then send them to our customers. These operations are done through automation and manually using the different options offered.

Pros

  • report creation / generation
  • excel vs word document options
  • batch being customizeable

Cons

  • error messages are poor
  • sometimes document generation fails but shows as success on the dashboard
  • the conga link/url setup for conga trigger is super clunky and has character limits
  • it has helped our business scale and produce our product faster
  • with scaling and increased volume, started seeing issues that were not there when volume was lower
  • trying to figure out the issues is difficult due to the limiting error messages
It gets a 7 because it does the job and does it well as long as the document is not overly complicated or contortion of information is required. Conga Composer is a good solution for smaller to medium volume operations but seems to struggle with high volume and complete data integration operations.
It most certainly has helped and streamlined a previously primitive/manual process. This has allowed the business to scale from just a few batches or tens of documents into hundreds every hour which is huge progress. In addition to solving the document generation need it also solves the issue of offering multiple documents in other forms, ex: word vs excel.

Do you think Conga Composer delivers good value for the price?

Yes

Are you happy with Conga Composer's feature set?

Yes

Did Conga Composer live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Conga Composer go as expected?

I wasn't involved with the implementation phase

Would you buy Conga Composer again?

Yes

its well suited for creating a variety of documentation so that someone is not limited to just word vs excel. Composer also offers the ability to incorporate graphics into the documents. Conga batch can be customized and can be scheduled which offers even more flexibility. One of the biggest pluses is that it can be automated or used singularly if needed.

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