Item: Contentstack
Rating: 10
Author: Alex Tanck

Use Cases and Deployment Scope

We use Contentstack to run all composable media for our site - it's our main CMS and works in partnership with our headless UI solution. All content and editable messaging are run through Contenstack to show up on our site. A key component of our business is updated messaging to keep up with seasonal and market trends. We needed a solution that allows for quick, ad hoc, but still controlled content updates that we could get a large amount of the team to use. It's been incredibly helpful for us to make sure our site is always changing and up-to-date.

Pros and Cons

Extremely flexible to our needs, meets all use cases.
Easy to use, UI is very intuitive.
Easy for the whole team to manage content.
Support is helpful and responsive.

Mobile responsiveness, it's hard to edit content on the go.
More customization of display options, specifically for columns available to filter view entries.

Return on Investment

Time saved deploying content.
Allow more members of our team to manage content, getting to market faster.
Remove technical dependencies any time we want to make a change to the site.

Support Rating

They have an in-app chat with their support team, who is always quick to respond and provide helpful answers. I've never walked away from an interaction without my issue being solved quickly and easily. They're also very communicative over email and are sure to follow up after any changes are made to ensure we're seeing the desired result. They are always very professional and easy to work with.

Marketplace Experience

We've used the Contenstack Marketplace to integrate with other existing tools in our tech stack and help find new tools to use. For example, we use Cloudinary to manage our image assets, and their integration helps us seamlessly pull images housed there into our content. Additionally, when looking for new tools to help solve certain problems, I always start by doing a quick search on the Marketplace. Knowing a tool easily integrates with Contentstack is a great plus, and they have an impressive roster of tools they work with.

Key Insights

Do you think Contentstack delivers good value for the price?

Yes

Are you happy with Contentstack's feature set?

Yes

Did Contentstack live up to sales and marketing promises?

Yes

Did implementation of Contentstack go as expected?

Yes

Would you buy Contentstack again?

Yes

Likelihood to Recommend

We've used Contentstack to great effect as our headless CMS. We have it connected to our custom UI, and it allows us to update content basically in real-time, with updates reflecting on the site within seconds. It's incredibly effective at allowing us to democratize content generation - we have team members from product, e-commerce, and marketing teams all simultaneously managing different types of content without conflict or issues. It's so flexible that we've never run into a use case that we can't build for.

Easiest way to centrally manage content.

Overall Satisfaction with Contentstack