Model your content as you like.
October 29, 2023

Model your content as you like.

Tina Lykke Kristensen | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Contentstack

We use Contentstack to create and localize landingpages for our webshops. We also use it to handle SEO texts and content elements on our commerce pages like PDP, Basket & Check-Out. Other than that, we use it to power our blog. We use scheduled publishing a lot to be able to plan our work, and we make content components that can handle structured content in order to automate graphical elements on the sites.
  • Flexible & Modular Content Models.
  • Scheduled Publishing.
  • Automation Hub.
  • 3rd Party Connectors.
  • Very low rate limits on bulk-publishing entries & assets (10 entries in 10 locales limit).
  • Error messages that aren't meaningful to users,
  • Limits on number of asset folders.
  • No content types supporting building a website navigation.
  • Users can create beautiful content without the help of developers.
  • Structured Content improves the SEO ranking of our sites.
  • Seamless translation flow with the XTM connector.
Support is mostly quick to answer on the chat, which takes care of the smaller issues. For the bigger issues that require more insights & maybe bug fixing, it can be a while between the updates, which leaves you not knowing exactly when to expect a solution. I have only been in contact with the technical support organization. In general, the access to support through the system itself is really convenient.
I think the apps on the Contentstack marketplace vary a lot in maturity. It mostly takes adjustments before they are usable. But my experience is that Contentstack is eager to engage in further development of the marketplace apps if the customer is willing to put in the effort of scoping & testing.
Featurewise, there's not a lot that separates these CMSs, and it's hard to assess in a SW selection phase exactly how the products stack up against each other. Ultimately, the choice of Contentstack came down to the dialogue with the sales rep.

Do you think Contentstack delivers good value for the price?

Not sure

Are you happy with Contentstack's feature set?

Yes

Did Contentstack live up to sales and marketing promises?

Yes

Did implementation of Contentstack go as expected?

No

Would you buy Contentstack again?

Yes

Contentstack is great at serving content to JAMstack frontends. Contentstack could improve the usability of the content editors, as well as the commercial model surrounding users. As content can be all of landing pages, SEO texts, assets, campaign pages, legal texts, and more, a lot of users need to access Contentstack just a little bit - but Contentstack charges per user rather than per concurrent user - which becomes quite expensive.

Contentstack Feature Ratings

Admin section
8
Page templates
10
Mobile optimization / responsive design
10
Publishing workflow
10
Content taxonomy
10
SEO support
10
Bulk management
4
Availability / breadth of extensions
5
Community / comment management
2
API
6
Internationalization / multi-language
10
Role-based user permissions
10