Overall Satisfaction with Cookiebot by Usercentrics
Horrid. I have gone back and forth with their so-called customer service regarding the bogus variances of monthly charges. I'm forced to stick with this company as they continue to charge me $41 every month (their highest plan) saying I have more than 5,000 pages when I do not. Their page scanner scans unique search results as separate pages, which I believe is ludicrous. They won't offer a refund for the months of overcharging. To make matters worse, these thieves also have the arrogance to flash their annoying large logo on the consent pop-up, even though I'm a paying customer, which they make unnecessarily difficult to remove by forcing you to insert some code to the CSS of your website. How about just having the option to remove it in the settings like every other sensible company? They are criminals, fair and square. If they change the policies I've mentioned above, I will gladly revise this review. Until then, I stand by my comments.
- GDPR COMPLIANCE
- Negative impact on my ROI due to blatant overcharging
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