Item: Cornerstone OnDemand
Rating: 4
Author: Bong Vu

Overall Satisfaction

Use Cases and Deployment Scope

Our Global Services dept uses it as an eCommerce site for our customer to purchase training.
We also use it internally for soft skills training for employees.

Pros and Cons

Pros

use of SCORM content
customizable notifications
internal testing engine

Cons

Training Units administration not up to par with other LMS's and how we are using
No easy import functionality

Return on Investment

Took too long to implement and customize for our Global Services organization. Customer Satisfaction was affected before and after go live.

Alternatives Considered

We used Saba and ViewCentral in the past. the data extraction of the two LMS's mentioned were great. CSoD was chosen by our IT department based on pricing and feasability.

Likelihood to Renew

We use it internally for our training, and it works OK since there is no revenue associated.

We use Training Units for most of our customers (big part of our revenue). The functionality just isn't there. We had to work around it. Also, the inability to get ALL the data in a flat file doesn't work well for us either.

Comments

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CSoD - eh, we got it to work

Software Version