CSoD - eh, we got it to work
January 20, 2014

CSoD - eh, we got it to work

Bong Vu | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Software Version

Overall Satisfaction

Our Global Services dept uses it as an eCommerce site for our customer to purchase training.
We also use it internally for soft skills training for employees.
  • use of SCORM content
  • customizable notifications
  • internal testing engine
  • Training Units administration not up to par with other LMS's and how we are using
  • No easy import functionality
  • Took too long to implement and customize for our Global Services organization. Customer Satisfaction was affected before and after go live.
We used Saba and ViewCentral in the past. the data extraction of the two LMS's mentioned were great. CSoD was chosen by our IT department based on pricing and feasability.
We use it internally for our training, and it works OK since there is no revenue associated.
We use Training Units for most of our customers (big part of our revenue). The functionality just isn't there. We had to work around it. Also, the inability to get ALL the data in a flat file doesn't work well for us either.