Happy Cornerstone user with room to be happier.
August 06, 2019
Happy Cornerstone user with room to be happier.
Score 8 out of 10
Vetted Review
Verified User
Modules Used
- Learning Suite
- Performance Suite
Overall Satisfaction with Cornerstone OnDemand
Cornerstone is being used across the whole organization. Currently, we use the learning and performance module.
Learning: currently many of our live professional development classes and required compliance classes are set-up, ran, and recorded on performance. This solves our business need of having a centralized location to track and manage work-related training. Currently, our issue is content. We tried to work with LinkedIn Learning, but had trouble setting it up with Cornerstone - specifically with single sign-on.
Performance: currently we have an annual performance review. We would like to see if there are capabilities within the performance to incorporate 360 reviews—more specifically peer reviews or possibly client reviews. We would also like to see if there is a possibility for the system to support more frequent feedback and meetings. Maybe conversations?
Learning: currently many of our live professional development classes and required compliance classes are set-up, ran, and recorded on performance. This solves our business need of having a centralized location to track and manage work-related training. Currently, our issue is content. We tried to work with LinkedIn Learning, but had trouble setting it up with Cornerstone - specifically with single sign-on.
Performance: currently we have an annual performance review. We would like to see if there are capabilities within the performance to incorporate 360 reviews—more specifically peer reviews or possibly client reviews. We would also like to see if there is a possibility for the system to support more frequent feedback and meetings. Maybe conversations?
Pros
- I like the look and feel of the carousels. Learner home is great, but again, for our organization, we need more content for it to be effective.
- Performance is very robust. Building tasks has many components and allows us the flexibility to have detailed reviews.
- Signing up for training especially with single sign on and deep links is great!
- Reminder emails are very helpful, especially during performance.
Cons
- Build in the ability for more frequent and consistent feedback in performance (maybe conversation?)
- More ability to edit tasks and make changes to specific reviews on the fly.
- More customized integrations with other vendors (specifically UltiPro)
- Having a tool to facilitate learning and create performance improvement opportunities is a huge value add
- Having a tool that is easy to use, and easily applicable to a variety of organizations and their specific needs is a value add.
- More functionality and flexibility within performance would be a value add
I believe that Cornerstone and UltiPro are two of the best resources out there. The thing that distinctly stands out, however, is their level of customer support. Cornerstone's dial-in support had historically been bad. The wait times were long. Now that Cornerstone has revamped their support, I do not have the experience to accurately speak on it. However, please make it a priority to create a supportive environment that is user-friendly. Having a dedicated contact/rep is invaluable. Having short wait times and fast response times to cases is necessary.
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