When you really need a backup, rely on CrashPlan.
January 20, 2016

When you really need a backup, rely on CrashPlan.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with CrashPlan

We use CrashPlan to backup end user documents and data across our entire organization. With the increasing popularity of utilizing cloud storage (Box, Dropbox) for most file storage, the importance of using CrashPlan is diminishing. However, it is still a critical fall back for our users who either have no adopted cloud storage or store files outside of folders that sync up to the cloud.
  • Silent, reliable CrashPlan agent handles all of the backups in the background without user interaction.
  • Users have the ability to restore files on their own without contacting support.
  • Easy to change the selection of files being backed up.
  • No way to automatically provision user accounts when new users join our organization.
  • No way to allocate backup quotas for individual users or orgs within CrashPlan.
  • CrashPlan application relies on Java.
  • Admin console can be difficult to navigate in a large organization.
  • Peace of mind for users that their locally stored files are securely backed up.
  • Saves time and increases efficiency for end users and support staff when a computer fails and files need restoration.
  • Can enforce retention policies.
  • Retrospect
CrashPlan has a end user friendly interface and also allows us to delegate certain restore permissions to support staff.
CrashPlan would be great in small to medium organizations that do not have a lot hierarchy or the need to set backup quotas at a user level. In general, once configured, it is very reliable for user backups and does not require much maintenance for end users or admins.