CrowdStrike Complete - MDR that helps
July 31, 2025

CrowdStrike Complete - MDR that helps

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Falcon Complete

Modules Used

  • Falcon Complete

Overall Satisfaction with CrowdStrike Falcon

The Falcon Complete acts on our behalf when a problem/incident happens. they applied the policies for us and monitor the compatibility of windows patches with their agents.
The main case for the complete is - We have a team 27/7 that verifies the alerts/incidents for us.

Pros

  • 24/7 Monitoring
  • Quick response - good SLA
  • Compatibility with many apps
  • Good heuristics

Cons

  • Interface is not so friendly
  • Support could community more with us
  • reporting is not the best
  • I got more time to work on other projects
  • The automation for quarantine is a peace of mind
  • The integration with our SIEM helps to verify the CS Complete work
  • No unexpected way
  • Their work is predictable
  • No innovation as far as I know
Because it was a leader when we were shopping and many other agencies suggested that

Do you think CrowdStrike Falcon delivers good value for the price?

Not sure

Are you happy with CrowdStrike Falcon's feature set?

Yes

Did CrowdStrike Falcon live up to sales and marketing promises?

No

Did implementation of CrowdStrike Falcon go as expected?

Yes

Would you buy CrowdStrike Falcon again?

No

they have room for improvement related to interface and reports, but overall product is good.

CrowdStrike Falcon Feature Ratings

Anti-Exploit Technology
8
Endpoint Detection and Response (EDR)
9
Centralized Management
7
Infection Remediation
9
Malware Detection
9

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