Overall Satisfaction with Crownpeak Digital Quality Management (DQM)
Our organization and several of our clients use Crownpeak DQM to help ensure accessibility compliance, improve SEO, and ensure branding standards.
- Automated WCAG Testing
- Automated SEO issue finding
- Continued assurance after content and template updates.
- Make it easier to accept misspellings as correct
- Better SEO and a more accessible site equate to more visitors and sales
- Paper trail for WCAG auditing
Crownpeak, as a company, has been very responsive to any questions. They provide dedicated team members to help you get the most out of your investment.
Do you think Crownpeak Digital Accessibility and Quality delivers good value for the price?
Are you happy with Crownpeak Digital Accessibility and Quality's feature set?
Did Crownpeak Digital Accessibility and Quality live up to sales and marketing promises?
Did implementation of Crownpeak Digital Accessibility and Quality go as expected?
Would you buy Crownpeak Digital Accessibility and Quality again?
Crownpeak DQM is a great product to help with automated scans both on a "live" website as well as during the development process. It does not replace manual scans - but rather should be complimentary. It also helps provide a great "paper trail" of work done for compliance auditing purposes.
Using Crownpeak Digital Quality Management (DQM)
3 - People who have basic understanding of SEO and Accessibility concerns, but they do not need to be technical or "experts" to utilize the tool.
- Auditing and fixing issues with existing sites that have not previously been concerned with web accessibility
- Continual improvement and compliance of web accessibility after a site launch.
- Quality assurance during a large development effort.
- As an agency, we often use it to ensure we are providing value for our clients each month even when the client doesn't have specific requests.
- Just by continuing to educate our clients of the importance of web accessibility and how an automated tool like this is critical to the process.
Evaluating Crownpeak DQM and Competitors
Crownpeak DQM Implementation
Crownpeak DQM Training
Configuring Crownpeak DQM
I'm sure there are things that are needed for specific scenarios but we are comfortable with the configuration options provided.
Crownpeak DQM Support
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
Crownpeak ensures that we are getting the most out of the product with periodic, scheduled review meetings.
Using Crownpeak DQM
Like to use
Easy to use
Technical support not required
Quick to learn
- Drilling down to issues is simple and quick.
- Top level dashboard and charts provide a fast way to see if things are trending better or worse