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Crownpeak review
February 21, 2022

Crownpeak review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Crownpeak Digital Quality Management (DQM)

We use CrownPeak and its PageChecker function on a daily basis to ensure standards are met and kept on our website. We also use it to search for copies. We check our accessibility scores against our peers. We also use the usability and SEO scores to help us create a more inclusive website for users.
  • PageChecker is excellent. Very quick to use.
  • Dashboards help us see what areas need improving
  • The Search function is valuable.
  • The Search results still indexed the old Beta version of our site
  • When faults are fixed, they remain as faults in the numbers till re-indexed.
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  • Keeping faults to a minimum helps with our CSAT scores
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I find it very easy to use.
I've always received very good support from the Crownpeak team. It's easy to raise a ticket. They are very quick in responding. All issues raised have always been fixed swiftly. I'm very happy with the support provided.
I've not used other products.

Do you think Crownpeak Digital Accessibility and Quality delivers good value for the price?

Yes

Are you happy with Crownpeak Digital Accessibility and Quality's feature set?

Yes

Did Crownpeak Digital Accessibility and Quality live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Crownpeak Digital Accessibility and Quality go as expected?

Yes

Would you buy Crownpeak Digital Accessibility and Quality again?

Yes

When building a new page that is urgently required on the site, PageChecker allows us to very quickly check that the page is at the standard expected. It also flags if that's not the case. Running Page Checker takes only a matter of seconds which is fantastic. I am unable to think of scenarios where it's not appropriate.