Crownpeak Digital Quality Management (DQM) Review
April 29, 2021

Crownpeak Digital Quality Management (DQM) Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Crownpeak Digital Quality Management (DQM)

We use it with our clients. It provides the capabilities to focus efforts for web changes into the right areas but also give[s] insight into what needs to change and may be problematic. We also use it with other data to identify any changes in the websites and management team issues that may be causing an impact on the site
  • Focus on areas of the website that need [improvement] without guesswork
  • Give a quantitative view of the website errors
  • Integrate with publishing
  • Give a belt and braces approach to fixing errors on the site for accessibility
  • Give a view of multiple websites in one dashboard
  • Blending with Google Analytics data to see the impact of errors
  • Be able to attribute errors to a publisher if integrated with the CMS
  • It helps increase conversion rates and organic traffic
It is quite complex and not always intuitive where to go for information so could be overwhelming to some users but look basic to others.
Always great support.

Do you think Crownpeak Digital Quality Management (DQM) delivers good value for the price?

Yes

Are you happy with Crownpeak Digital Quality Management (DQM)'s feature set?

Yes

Did Crownpeak Digital Quality Management (DQM) live up to sales and marketing promises?

Yes

Did implementation of Crownpeak Digital Quality Management (DQM) go as expected?

Yes

Would you buy Crownpeak Digital Quality Management (DQM) again?

Yes

Particularly on [multi-domain, multi-national] websites where you want to ensure consistency and rules are being followed.