Great product and great support
September 13, 2019

Great product and great support

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Crownpeak DXP

We use Crownpeak DXM to update a variety of websites for the Virginia Department of Transportation. It provides content and breaking news to Virginians looking for project and traffic updates. It is used by many across the state who contribute content to the websites.

Pros

  • Allows non-technical people to update the website with ease.
  • Allows updates from anywhere there's an internet connection.
  • Fast cloning of template files allows for the fast creation of new websites.

Cons

  • I think I stumbled on something. When a website is built out, it would be nice to be able freeze the templates, rendering them Read Only.
  • There are many, many backend files needed to get links to files and other pages working. It would be nice to streamline that.
  • It's helped us roll out and maintain multiple project websites.
Support is always quick to respond with a solution.
The main benefit from Crownpeak DXM that is not necessarily provided in a free CMS like DNN or Drupal is their excellent, on the spot support.

Crownpeak CMS Feature Ratings

8.4
WYSIWYG editor
10
Code quality / cleanliness
10
Admin section
7
Page templates
10
Mobile optimization / responsive design
Not Rated
Publishing workflow
5
Form generator
Not Rated
10.0
Content taxonomy
10
Platform & Infrastructure ()
Not Rated
7.0
Role-based user permissions
7
CMS programming language or framework ()
Not Rated

Crownpeak DXP Implementation

I think deploying content on an existing website is pretty instantaneous.

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