Item: SAP Crystal
Rating: 4
Author: Phil Mondy

Overall Satisfaction

Pros and Cons

Pros

It provides layout flexibility for your report.
It easily maps to your existing database to help build table relationships for the report.

Cons

Databases are not always easy to use. Finding the right table can be tricky even with a tool like Crystal Reports. For example, it could be easier for a person to map things even if they don't know the difference between and inner and outer join. This would be a place for CR to improve.

Return on Investment

Overall, the goal is to get information to executives in a timely manner. Reports drive decisions, and this is what Crystal provides. It allows marketers to create reports from live data, and format the reports however you'd like.

Likelihood to Renew

There are so many competitors out there right now. I'd be likely to look at some other places before going back to Crystal. It may be a good value, but I'd want to make sure.

Likelihood to Recommend

Reporting tools all do the same things, but some are easier to use than others. Make sure you pick the easiest one to use.

Comments

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Does the job for reports, but has a lot of competition too.

Software Version