Reviews (1-25 of 158)
- It can connect to different data sources
- Generates report with attractive charts and tables
- Very flexible and easily customize-able
- A little programming related to SQL and .NET is required for the efficient use of the tool
- Adjusting spaces between multiple rows is a bit difficult task
- Documentation part should be improved
2. For a person working in sales; this will help to generate sales reports.
3. It can be use in the finance and accounts departments also for budget sheets, expense sheets etc..
- It can create customized reports [for] internal and external customers.
- It supports requisite printing and distribution taking data from multiple sources.
- Report creation, distribution and analysis are well managed by SAP Crystal Report
- Reports are well formatted with clean pagination.
- Occasional slow performance, could use upgrade.
- Graphs and tables could use some cosmetic features e.g. formatting numbers and graphs are a little cumbersome.
- Connections to databases could be little faster.
It may prove to a roadblock when the learning curve is fast in the organization having high employee turnover.
- Quick logins and assimilation with existing SSO
- WYSIWYG editor makes it clear for users to quickly generate and export reports
- Good text implementation for write-ups in the report
- The math/data capabilities of formulas, conditional formatting etc could be improved
- Learning curve when it comes to creating templates for organizational use
- Intermittent issues when connecting to data sources
- Highly formatted reporting capabilities.
- Pixel oriented perfect reporting for printing.
- Embedding of dynamic images/logo or barcodes for customized reports.
- Easy to share with other users.
- Dragging and dropping the elements into the canvas to fit in pixels is sometime difficult.
- Exporting the report in Excel looses formatting.
- Learning curve of Crystal is difficult for consultants as it's a bit tricky for data connections.
Only in case where you need row columns based reporting where you can see data in excel like formats you should not go for SAP Crystal Reports.
- Fairly easy to learn the report designer. Even for people without strong database knowledge.
- Ability to reuse existing report components.
- Can design reports targeted for printing (can cleanly handle pagination).
- Can report from multiple data sources without the need for a data warehouse.
- Better handling of imported images from a database. Need to maintain aspect ratio.
- Add option to disable grid lines.
- Changing data source on same server needs a little TLC. Still have to change each table instead of just updating the connection.
- Pivot Table formatting.
- Chart formatting.
- Importing formatted text from MS Word.
- Support for HTML text formatting.
Fun backdoor functionality to be able to execute stored procedures to updated data within the database and provide results without the need to build custom application solutions.
Not very useful for exporting to MS Word for contracts that need further editing. Pivot tables and charting capabilities are very simple when compared to MS Excel and are only used when basic functionality is needed.
However, SAP seems to have lost its focus on Crystal and has not made much of an attempt at keeping it competitive with other products. There has been a push to start exploring other options.
- Reporting which is timely.
- Timely with financial management and easy to use.
- Intuitive user interface and customizable dashboard.
- Customizable reporting.
- Cloud based and documentation.
- Improve on training users.
- Complex queries are supported through the use of stored procedures. Because of this, we are able to create very complex reports to satisfy consumer needs.
- User-friendly formats are supported and we can display these reports online.
- Running multiple queries without using stored procedures.
- We need to have developers write SQL code. Drag and drop type report creation can be difficult to accurately create without writing SQL. SQL relationships must be clearly defined for the drag and drop to work. This makes sense, otherwise, how would the tool know what the relationships are?
The only reason I didn't give Crystal Reports a 10 was the fact it's not very good at merging data from different sources. For that, I'd recommend looking into Qlik. However, what it does well is automating documents and reports that users can run in real-time without issue. Someone with a little table knowledge can link together the data they want and produce complex and powerful reports. It even allows more advanced users to import SQL from a source into a table itself and pull information that way.
- Excelent integration on SAP B1 client install
- Very easy for the user to access / export reports data
- User permissions/controls to enable/disable unwanted users to access the reports
- If IT department has no previous knowledge of crystal reports they will need training in order to start using it
- It would be great to have objects integrated on the reports
- It has many interesting tools and functions when used with Visual Studio IDE. This allows us to integrate many features of the IDE to design each visual element using drag and drop controls to customize reports
- We have been able to make successful connections to diverse data sources including SQL Server, MySQL, local and in the cloud
- You can perform complex queries by incorporating SQL statements
- There are no limits as to the type of data or objects that I can use. I can format the changes, add mathematical and logical functions, also add images configure the color fonts, all in design mode
- There is no backward compatibility with versions of previous reports. Some updates could cause data loss
- New versions take a long time to arrive
I do not recommend it for temporary use or small projects.
- Crystal Reports allows us to create a consistent template for all of our reports.
- Crystal Reports and Server allows us to house a repository for all of our reports to make them easy to find and update when necessary.
- Crystal Reports can connect to a wide variety of data sources.
- Crystal Reports can be a little daunting when first implementing. There are a lot of nuances in learning how to truly master this software and it can be frustrating at times.
- There are a lot of features in Crystal Reports that do not always work as expected. You may find yourself searching the Web for how to get the results that you want.
- Crystal Reports does not provide updates on a regular basis. New concepts and ideas may be a while in implementing.
- The initial setup can be frustrating. There are times when you need to go outside of the install package to make it work with particular data sources, etc. It is not always a 100% install.
All of the reported materials are tweaked, edited, gathered, modified in the system itself. The formatting and the conditional output of the reports are really good and we could find no equal software to this from the perspective of the reporting. All in all, this is a well structured and easy-to-use system with extensive functionalities which can help in crucially reducing work-time by managing some necessary reporting tasks.
- Easy to use UI. Basically, even a non-technical user can learn to do everything in a week.
- The speed of compiling the data.
- Useful templates.
- Easy interface for integrating the data in the system from external sources.
- Scheduled reports.
- There are some specific points in the system which might become buggy or not easy to use, thus, require support.
- A lot of functionalities to learn for new users.
- Page formatting.
- Query generation.
- Capturing requests at runtime.
- Connecting to the database is complex and error-prone.
- Scripting is done in Visual Basic for Applications, and can be hard to debug.
- Changing the database underneath it can lead to problems getting back in sync.
- SAP Crystal is easy to use and easy to learn it makes pulling data out of Viewpoint easy and quick.
- SAP Crystal has a ton of strengths when comparing weaknesses. One of its strengths is the speed of it. It pulls data super quickly.
- SAP Crystal has a little room for improvement in combining data tables and making it a little less confusing.
- Seamless parsing of data across different data sources.
- Ability to create sub-records and drill-down feature for granular data analysis.
- Complex queries or SQl statements are done in seconds.
- The export of reports to Excel is very cumbersome and the results are difficult to format.
- The design of reports and the graphical features (e.g. charts) feel quite rigid.
- The learning curve for a non-programmer is incredibly steep, making Crystal a specialty tool.
- Great visualization for static format & precise tasks: For presentation to senior management /ex-co/vendors where concise decisions need to be made, Crystal is a nice choice to slide data into presentable views.
- Diverse data source connect: We have used it to write reports using data from DB2, SQL, Progress, Excel spreadsheets, XML data, Access, and Lotus Notes databases. It can also be used to join different database types together in one report.
- It uses the "recurring bands" structure for page layout which is efficient and fungible for generating different types of reports. Crystal doesn't require that we set up a metadata layer before creating reports and provides direct access to tables and dimensions.
- It is not very user-friendly for learning as during designs and debugging the error decryption is tedious and hard to figure out.
- When using sub-reports embedded in the main reports for different views of the same data sourced from multiple tables, this makes the process crazy slow. This is annoying and needs severe improvements.
- The visual capabilities need to seriously catch up with respect to market competitors. Security is also a concern at times while accessing data.
- Customer support is available 24/7 helping new users embrace and learn how to use the software efficiently.
- The reports generated are usually in many formats from formulas, cross-tabs and sub-reports thereby helping us understand our data.
- Can generate reports from data obtained from any virtual source
- The one-time fee paid per user is a bit high and may discourage small and mid-sized companies with many users not to acquire the software.
- A stable internet connection is required for the software to function well.
- There is no free trial plan of the software and it ought to be available to help in piloting purposes.
1. I answer a lot of questions about Crystal in online forums - the SAP Community forums as well as a few others.
2. I train our clients in how to use Crystal, not only the standard SAP classes, but also one I've created that walks through the most-asked questions from the forums and what their solutions are.
3. I personally use Crystal for a number of different tasks, including analyzing data when I do security reviews of clients' SAP BI Platform and SAP Crystal Reports Server systems.
- In addition to linking together tables and views from the database in order to get data into your report, Crystal allows you to write your own SQL queries using an "Command". This feature allows for the use of very complex queries to get data for your reports.
- Crystal can connect to MANY different types of databases. It has native connections available for a number of them, including Oracle, and will connect to almost anything else using either ODBC or (less common) JDBC.
- Subreports, when used correctly, are a powerful feature for bringing additional data into a report.
- There are SDK's available to integrate reporting into either .NET or Java applications and websites.
- The option to export to Excel is very picky about report format to get a clean export. Once you know the tricks for setting up a report for this export, it's not hard to do, but it can be very tedious if the report has a lot of elements. This is the way it's been for years and SAP has indicated that it's not something that's going to be changed.
- Crystal requires that a user knows how the data they're reporting on is configured in the database - it's not really suited for a "casual" user, but for someone with at least some technical skills in relation to databases. This is not something that can or should necessarily be changed, but it is something that potential users need to be aware of.
- Other than new types of database connections, SAP has indicated that they will not be upgrading any functionality in "classic" Crystal. They instead have chosen to focus on upgrades to Crystal for Enterprise. The problem with that is that it requires the SAP BI Platform - either SAP BusinessObjects or SAP Crystal Reports Server.
- One of the major things that's not being upgraded is the Charting libraries, which were last updated in the early 2000's, before SAP purchased Crystal. So, Crystal doesn't have newer chart types available.
I particularly like being able to write my own queries instead of having Crystal write them for me. With this feature, I've been able to do some very complex reports this way. I could have done most of these reports by linking tables together in Crystal and using Crystal's filter and suppression features, but putting the logic in the query means that Crystal is processing less data so the report is faster.
Crystal is less suited for showing graphs, unless you just need very simple line or bar graphs. It's also not really suited to doing ad-hoc reporting for most users because it is more technical than some other reporting tools.
Crystal is less adept at merging data from disparate data sources when those data sources are large because it will bring all of the data from each source into memory to merge it there which can cause high memory usage and a lot of disk IO as it swaps data into and out of its own temp files.
SAP Crystal Scorecard Summary
Feature Scorecard Summary
What is SAP Crystal?
SAP Crystal Screenshots
SAP Crystal Videos (3)
SAP Crystal Downloadables
- Detailed information for SAP Crystal Server 2016’s supported platforms, such as Windows and Linux OS, browser, LDAP and hardware support
- Languages supported with SAP Crystal Reports 2016
- Product features to leverage with SAP Crystal Solutions for the small to midsize business
- Pixel-perfect reports created with SAP Crystal Solutions for small to midsize business
- Business goals to achieve with SAP Crystal Solutions for small to midsize business
- Implementation costs to consider with SAP Crystal Solutions for small to midsize business
- Comparison of features by version for SAP Crystal Reports and SAP Crystal Server software
SAP Crystal Integrations
SAP Crystal Competitors
SAP Crystal Pricing
- Has featureFree Trial Available?Yes
- Has featureFree or Freemium Version Available?Yes
- Has featurePremium Consulting/Integration Services Available?Yes
- Entry-level set up fee?Optional
|SAP Crystal Reports 2020 64-Bit||$495||per single user license|
|Upgrade Version to SAP Crystal Reports 2020||$295||per single user license|
|SAP Crystal Reports 2016 32-Bit||$495||per single user license|
|SAP Crystal Server 2020 1 NUL||$869||per user license + first year maintenance to be added|
|SAP Crystal Server 2020 5 CAL||$8,744||5 concurrent users + first year maintenance to be added|
* SAP Crystal Reports 2020 Viewer allows you to view static data within a SAP Crystal Reports file. * SAP Crystal Reports 2020 - Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages. If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2020 - Upgrade at a discounted, upgrade price. * SAP Crystal Server 2020, 1 NUL includes 1 license of: SAP Crystal Reports 2020 - SAP Crystal Server 2020. * As an add-on to SAP Crystal Server 2020 1 NUL, SAP Crystal Server 2020 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.
SAP Crystal Support Options
|Free Version||Paid Version|
|Video Tutorials / Webinar|
SAP Crystal Technical Details
|Operating Systems:||Windows, Linux|
|Mobile Application:||Apple iOS, Android|
|Supported Languages:||English, French, German, Japanese, Spanish, Simplified Chinese, Italian, Dutch, Russian, Korean, Traditional Chinese, Portuguese, Swedish, Polish, Danish, Norwegian, Finnish, Thai, Czech, Hungarian, Slovakian, Turkish, Romanian, Slovenian|