SAP Crystal



SAP Crystal Report Review

This tool is amazing for reporting. You can generate reports from different types of data sources easily. We are using this tool in the …

First time caller, long time user.

We use it as our main reporting tool as part of our software application for all internal and external reports.
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Crystal Delivers Thousands of Reports Per Week

We use Crystal Reports to generate over 200 standard reports for various data topics from our record-keeping system. These reports can be …
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SAP Crystal Reports review

We use SAP Crystal to automate and generate a set of reports that are usually exported as PDF files directly to the user's email inboxes. …

SAP Crystal overall satisfaction

SAP Crystal is being used by my organization to generate all kinds of reports across the entire organization. The company has been using …
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Decent reporting tool

I used SAP Crystal for report visualization. The graphs in the tool are outstanding with strong information telling ability combining with …
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Popular Features

View all 29 features

Publish to PDF (132)


Report sharing and collaboration (119)


Report Formatting Templates (116)


Formatting capabilities (134)


Reviewer Pros & Cons

View all pros & cons


View all pricing

Upgrade Version to SAP Crystal Reports 2020


On Premise
per single user license

SAP Crystal Reports 2020 64-Bit


On Premise
per single user license

SAP Crystal Reports 2016 32-Bit


On Premise
per single user license

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visit…


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

BI Standard Reporting


Ad-hoc Reporting


Report Output and Scheduling


Data Discovery and Visualization


Access Control and Security


Mobile Capabilities


Application Program Interfaces (APIs) / Embedding


Product Details

What is SAP Crystal?

SAP Crystal Reports and SAP Crystal Server are designed to help users create pixel-perfect, richly formatted, and dynamic reports from virtually any data source – delivered in dozens of export formats, in up to 24 languages. SAP Crystal Reports is a production reporting tool designed to turn almost any data source into interactive, actionable information that can be accessed offline or online, from applications, portals and mobile devices. SAP Crystal Server enables self-service access to reports, dashboards, and data exploration within a secure infrastructure.

SAP Crystal Features

BI Platform Features

  • Supported: Administration via Web Interface
  • Supported: Live Connection to External Data
  • Supported: Snapshot of External Data
  • Supported: OLAP (Pre-processed cube representation)
  • Supported: ROLAP (SQL-layer querying)
  • Supported: Multi-Data Source Reporting (Blending)
  • Supported: Data warehouse / dictionary layer

Supported Data Sources Features

  • Supported: MS Excel Workbooks
  • Supported: Text Files (CSV, etc)
  • Supported: Oracle
  • Supported: MS SQL Server
  • Supported: IBM DB2
  • Supported: Postgres
  • Supported: MySQL
  • Supported: ODBC
  • Supported: EMC Greenplum
  • Supported: HP Vertica
  • Supported: SAP Hana
  • Supported: Teradata
  • Supported: Salesforce
  • Supported: SAP

BI Standard Reporting Features

  • Supported: Pixel Perfect reports
  • Supported: Customizable dashboards
  • Supported: Report Formatting Templates

Ad-hoc Reporting Features

  • Supported: Drill-down analysis
  • Supported: Formatting capabilities
  • Supported: Integration with R or other statistical packages
  • Supported: Report sharing and collaboration

Report Output and Scheduling Features

  • Supported: Publish to Web
  • Supported: Publish to PDF
  • Supported: Output Raw Supporting Data
  • Supported: Report Versioning
  • Supported: Report Delivery Scheduling
  • Supported: Delivery to Remote Servers

Data Discovery and Visualization Features

  • Supported: Location Analytics / Geographic Visualization

Access Control and Security Features

  • Supported: Multi-User Support (named login)
  • Supported: Role-Based Security Model
  • Supported: Multiple Access Permission Levels (Create, Read, Delete)
  • Supported: Report-Level Access Control
  • Supported: Table-Level Access Control (BI-layer)
  • Supported: Field-Level Access Control (BI-layer)
  • Supported: Single Sign-On (SSO)

Mobile Capabilities Features

  • Supported: Responsive Design for Web Access
  • Supported: Dedicated iOS Application
  • Supported: Dedicated Android Application
  • Supported: Dashboard / Report / Visualization Interactivity on Mobile

Application Program Interfaces (APIs) / Embedding Features

  • Supported: Javascript API
  • Supported: Java API
  • Supported: Themeable User Interface (UI)
  • Supported: Customizable Platform (Open Source)

SAP Crystal Screenshots

Pixel-perfect reporting solutionRefresh with a clickBuild pixel-perfect documentsConnect to all data sourcesUse drag and dropBuild interactive reportsExport to popular formats

SAP Crystal Videos

SAP Crystal Solutions: The Mobile Worker Use Case
SAP Crystal Solutions: Identify and Eliminate Clutter in Your Visualizations
SAP Crystal Solutions: How to Buy SAP Crystal Reports Digitally

SAP Crystal Downloadables

SAP Crystal Integrations

  • SAP Crystal Reports for Visual Studio
  • SAP Crystal Reports for Eclipse

SAP Crystal Competitors

SAP Crystal Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish, French, German, Japanese, Spanish, Simplified Chinese, Italian, Dutch, Russian, Korean, Traditional Chinese, Portuguese, Swedish, Polish, Danish, Norwegian, Finnish, Thai, Czech, Hungarian, Slovakian, Turkish, Romanian, Slovenian


View all alternatives

Frequently Asked Questions

What is SAP Crystal?

SAP Crystal is an analytics and reporting software solution for SMBs. SAP Crystal comprises Crystal Reports for pixel-perfect reporting, and SAP Crystal Server for automated distribution and self-service access to reports, dashboards and data exploration.

What is SAP Crystal's best feature?

Reviewers rate Publish to PDF highest, with a score of 9.2.

Who uses SAP Crystal?

The most common users of SAP Crystal are from Mid-size Companies and the Information Technology & Services industry.


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Companies can't remove reviews or game the system. Here's why
Samantha Cruff | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Crystal Reports works perfectly with our current database. With increased functionality, we are able to produce more reports to provide a better snapshot of our customers and their behavior. We also are more efficient in our everyday tasks as our daily forms can be produced almost automatically. In addition, our customer service has improved as requested information can be provided by running standard reports based on individual customer records. While no system is perfect, the current use of Crystal Reports with our database has made our company operate more effectively.
David Deitch | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I have made my career off Crystal Reports. Business Intelligence is a niche area of Information Technology that combines technical knowledge and an understanding of how a company uses information. Crystal Reports is the most solid, flexible and reliable business intelligence tool I have worked with, allowing me to work on projects in a variety of markets and industries, from the financial to educational, to telecommunications to governmental. Understanding how to use Crystal Reports as part of a Business Intelligence career gives you the tools you need to better connect businesses to their data, deliver quality and productive solutions, and allow you the report developer to build the experience and skills to build a reputable career in the high demand world of Business Intelligence Reporting.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Without the use of Crystal Reports my company would not have many of the reports we need to do business on a day to day basis. Our computer system gives us the basic reports, but anything more detailed requires an outside program such as Crystal to give us the data we need. Crystal is great in that it simplifies the process of pulling a SQF query out of our system.
Charlotte Craig | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Review Source
I've never seen its equal. Other tools either require a complex meta layer, require IT level users or don't have the distribution capabilities that are affordable for all companies. It is hard indeed to be all things to all people but when it comes to reporting, Crystal is just that.
Andrew Kessler | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Review Source
Not really my decision, but I feel there are better alternatives out there. If I had my way I'd go for an open source program that would have the ability to connect to multiple data streams with a lot less hassle. I'd also like to have a better WYSIWYG interface.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We have been using this product for so many years and it has truly become a cornerstone to our business processes when it comes to developing and distributing information via reports. We currently have over 500 reports developed to date over about 30 systems and that will continue to grow as user needs change.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Crystal Reports has worked for our business for years. I see no reason changing software at this time. It is powerful, and once trained, an employee has the ability to run reports that improve the performance of our business.
November 22, 2013

Crystal Reports Review

Score 6 out of 10
Vetted Review
Verified User
Review Source
There are so many reporting tools products out there right now that you would definitely need to compare the pros and cons of different products. At the end of the day for an engineer the goal is to create the reports . Whichever tool helps you to create them in an easier and faster way with less learning curve would be the way to go.