User-friendly and Insightful
February 27, 2018

User-friendly and Insightful

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Culture Amp

We use the platform for administering surveys across the entire organization. We have ongoing automated surveys and we also run ad-hoc surveys on demand. We use the information to gain insight into employee engagement, turnover, candidate interview experience as well as new hire and onboarding experience. The data helps us identify opportunities for improvement, evaluate new initiatives, as well as collect baseline data prior to launching initiatives, to be used later for comparison and evaluation of progress.
  • Provides survey templates with benchmark data from all other users, grouped by industry and company size.
  • Very user-friendly analytics of the post-survey results- easy to apply filers, graphs, charts, heat maps, great visuals. The data and charts are also very easy to extract in several different formats such as Excel, PDF, and CSV.
  • Extremely easy to share results with leaders/managers, apply security permissions for only parts of the data if you don't want to share full company results.
  • They also have a library with very helpful/guided PowerPoint and storytelling templates for preparing a high-level overview of results and presentations.
  • They recently launched a text analytics feature but I think it still needs some work. I don't find the attributes of sentiment to comments to make complete sense. Text analytics are also not yet available for export so it makes it very difficult to share with others in presentations and reports outside of the system.
  • Currently they don't have the ability to set an automated file with and connect with an HRIS (at least not with Ultimate) so every time you want to refresh your users you have to upload a new file feed manually (which is pretty simple, it is just impossible to set the refresh on autopilot).
  • It has helped us gain insight into some of the reasons for employees leaving the organization, in a way that we have been able to address with putting the right programs in place.
  • We have been able to identify areas of opportunity that helped us make the business case for launching new learning and development initiatives.
  • Cheaper
  • Better analytics
  • More user-friendly
Great partner for administering our annual engagement survey. You can set up automated reminders for users who have not filled out the survey over a period of time. They also offer a lot of benchmark data and resources to really understand what your organization's results mean and how to go about picking the most critical pieces of information that need attention and can have the greatest impact on the organization.

If you choose not to use their survey templates or add your own questions to a survey, you may not be able to get any external benchmark data, as it all depends on how relevant your own questions are to the questions used by others in their shared templates.