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Culture Amp

Culture Amp


What is Culture Amp?

Culture Amp is an employee engagement software offering with functionalities such as employee pulse survey, onboarding feedback collection, and analysis of employee feedback.

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TrustRadius Insights

Culture Amp is a versatile platform that offers a range of use cases to support organizations in various aspects of their employee …
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What is Culture Amp?

Culture Amp is an employee engagement software offering with functionalities such as employee pulse survey, onboarding feedback collection, and analysis of employee feedback.

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Product Details

What is Culture Amp?

Culture Amp is an Employee Experience platform that helps over 5,000 companies across the globe take action to improve employee engagement, retention, and performance. Culture Amp provides employee feedback and analytics for companies around the world, from fast-growing rockstar start-ups to the Fortune 500.

Culture Amp's platform provides continuous listening, feedback, and development tools throughout the employee lifecycle in order to deliver the insights needed to confidently make decisions and effectively prioritize resources to maximize individual & organizational performance.

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Culture Amp Technical Details

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Frequently Asked Questions

Culture Amp is an employee engagement software offering with functionalities such as employee pulse survey, onboarding feedback collection, and analysis of employee feedback.

Lattice, 15Five, and Microsoft Viva Glint are common alternatives for Culture Amp.

The most common users of Culture Amp are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Culture Amp is a versatile platform that offers a range of use cases to support organizations in various aspects of their employee engagement and feedback processes. Users have found value in utilizing the skills courses offered by Culture Amp on a daily basis, enabling them to continuously develop and stay sharp in their roles. The platform also facilitates biweekly 1-on-1 meetings between employees and managers, creating a structured space for communication and mentorship.

Additionally, Culture Amp supports monthly feedback sharing among colleagues and bosses, fostering a culture of open dialogue and growth. Quarterly introspections conducted through the platform help employees reflect on their progress, align efforts with their supervisors, and work towards shared goals. Across the whole organization, Culture Amp plays a pivotal role in measuring staff engagement and setting culture focus goals.

By administering company-wide surveys semi-annually and other surveys such as those measuring diversity, Culture Amp provides valuable data for organizations to measure their progress against benchmarks and identify areas for improvement. HR departments find the platform particularly useful for managing employee engagement surveys, as well as providing direct feedback to managers on employee sentiment.

The tool's ease of use and anonymous surveying capabilities allow for comparisons throughout the year, enabling companies to track changes and make informed decisions based on data-driven insights. Furthermore, Culture Amp streamlines performance evaluations by organizing peer evaluation nominations and providing an archive of information. The platform's ability to administer ongoing automated surveys and ad-hoc surveys on demand helps organizations gain insight into employee engagement, turnover rates, interview experiences, and new hire onboarding experiences.

Especially in today's remote work environment, Culture Amp proves invaluable by collecting information on how employees are doing and feeling about returning to the office. Regular surveys help keep employees engaged while demonstrating that the company cares about their well-being. This not only addresses retention and engagement but also ensures that organizations have data-driven insights to make informed decisions.

Beyond day-to-day operations, CEOs rely on Culture Amp to assess team issues, prioritize areas for culture improvement, and gain a comprehensive understanding of areas of excellence within their organization. HR departments utilize Culture Amp primarily to gather worker satisfaction survey results, supporting the ongoing evaluation and enhancement of employee experiences.

In conclusion, Culture Amp offers a wide range of use cases that span from skills development and performance evaluations to employee engagement surveys and culture assessments. The platform empowers organizations to gather valuable feedback, make data-driven decisions, and foster an environment of continuous improvement.

Comprehensive Talent Cycle Tool: Users have praised Culture Amp for being a comprehensive tool that covers various aspects of the talent cycle, including 1-on-1 meetings, feedback provision, and customizable surveys. This has been mentioned by multiple reviewers.

User-Friendly Platform: The user-friendly nature of Culture Amp's platform has been consistently highlighted by users. They appreciate how easy it is to build surveys, customize them, and navigate when answering the survey questions. Several reviewers have expressed satisfaction with the platform's user-friendliness.

Unparalleled Support from Culture Amp Team: Reviewers have commended the exceptional support provided by the Culture Amp team. Multiple users have appreciated their live chat support and office hours, which assist with technical issues and provide guidance on survey question phrasing. The expertise of the team in their field has also been highly valued.

Inconsistent Sign-In Process: Some users have expressed frustration with the need to sign in every time they reopen the browser, which can disrupt their workflow and slow them down.

Limited Tracking and Sharing Features: Users have suggested the inclusion of a notebook section to track progress on courses and tools, as well as share it with colleagues and on social media. This feature would enhance collaboration and help users stay organized.

Lack of Advanced Reporting Capabilities: While the software offers basic reporting features, some users feel that additional help in self-service reporting would be beneficial. They express a desire for more advanced reporting functionalities to analyze data effectively and gain deeper insights.

Clunky Admin Interface: Several users find the admin interface clunky to use, particularly when accounting for dotted-line reporting and tracking manager changes. Improvements in usability could streamline administrative tasks and enhance user experience.

Challenges with HRIS Integration: Users have reported experiencing quirks with the HRIS integration, making it difficult to seamlessly synchronize data between systems. Addressing these issues would improve efficiency in managing employee information.

Need for Better Text Analytics Feature: The recently launched text analytics feature needs improvement according to some users who find the attributes of sentiment confusing. Enhancements in this area would enable more accurate analysis of comments from surveys.

Difficulty in Automating Processes: Users mention difficulties in automating certain processes such as file connection with an HRIS. An automated file connection would save time by eliminating manual uploading of new files for user refresh.

Higher Price Point for Limited Offerings: Some users feel that the price of the software is high considering its limited offerings in terms of performance management and HR analytics. A better balance between pricing and available features could provide greater value for customers.

Inconvenient Survey Sending Process: Sending surveys to a large group of users requires manually uploading a CSV file to the site, which some users find inconvenient. Streamlining this process by providing easier methods for sending surveys would improve user experience.

Limitations on Anonymous Comments: Users express a desire for anonymous comments to show which team someone is on, as it would provide better context when reviewing feedback. This feature enhancement could enhance the usefulness of anonymous comments.

Restriction on Admin User Surveys: Some users find it limiting that only admin users have the ability to send surveys. Expanding this capability to non-admin users would allow for more flexibility in gathering employee feedback.

Users of Culture Amp have provided several recommendations based on their experiences with the platform. The most common recommendations include exploring the full depth of Culture Amp and leveraging its resources for maximum benefit. Additionally, users suggest using Culture Amp for gaining insights into employee sentiment and developing focused business plans. They find value in using Culture Amp for surveys, 1-1 meetings, employee engagement/feedback, and performance management. Many users also appreciate how convenient and reliable Culture Amp is for both personal and career development, recommending it as a requirement for all employees to use.


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Score 10 out of 10
Vetted Review
Verified User
  • Employee confidentiality
  • Creation of reports
  • Ability to view data at many levels
  • Hierarchy settings can be difficult to navigate
  • Some reports and filtering can be tough to translate
  • The system itself needs someone who is familiar with it, it is not as straightforward to someone who is looking at it for the first time.
Andrew Nicolás Barajas Mc. Whinney | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Daily tools to learn new skills
  • 1-on-1 meetings
  • Providing feedback to colleagues
  • The daily reminders are excellent
  • For some reason, you need to sign in every time you reopen the browser
  • It would be nice to have a notebook section where I can follow up on the courses I'm undergoing and the tools I'm learning, and to be able to share that progress with colleagues and on social media
  • If it incorporates all the organization, Culture Amp could offer a culture map so strategic improvements can be made for the organization
Score 10 out of 10
Vetted Review
Verified User
  • Employee Engagement: surveys with great questions help us stay engaged, especially when we're working from home.
  • Survey Templates: Easily customizable
  • Customer Support: Great support - they help you with how to set up surveys and they have a ton of experience in analyzing survey results
  • I understand that they're price is very high
  • I wish it had more to offer in terms of performance management and HR analytics
Score 10 out of 10
Vetted Review
Verified User
  • Easy to understand where you're improving (or failing) in culture among your employees, like manager-quality or salaries, etc
  • Anonymous comments allow you to really get color on problems that employees point out
  • It's very easy to use -- the admin side AND user side is so user-friendly
  • benchmarking against other companies of our size is very helpful (and of course, against ourselves)
  • I wish the anonymous comments would show which team someone is on, which would add a lot more color
Score 10 out of 10
Vetted Review
Verified User
  • The Culture Amp support team is unparalleled. They offer live chat support as well as office hours that you can attend for help on anything from technical issues to the best way to phrase a survey question. They are always willing to help and are experts in their field.
  • The report pages are very detailed and it's easy to view the data in a lot of different ways. This helps with more insightful analysis.
  • I love that you can benchmark your survey results to your industry/region; it helps a lot to give context to your results.
  • I wish there were a way to include pictures as part of surveys; sometimes the thing we need feedback on is best demonstrated visually.
  • The interface of defaulting to the engagement home screen and then having to navigate to performance was tricky to train people on; when they had performance evaluations due, they'd log on, see the empty engagement inbox, and assume they had nothing to do rather than navigating separately to the performance inbox.
Melissa Kevra | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Customizable questions and templates - everything can be customized to fit my demographics I want to see, and our core values/culture.
  • People science backed questions in all areas of staff engagement, DEI, team/individual effectiveness, onboarding, exit surveys, etc. Culture Amp is one service that provides so much benefit to all aspects of the talent cycle.
  • Easy to use platform where I can build surveys, customize them, and so many analytical tools where I can easily see my results, the impact of each question that goes beyond just high/low. Real science that tells me what is most driving/impacting staff engagement and some ideas for how to fix it.
  • It does take a lot of time to launch, analyze and act on an engagement survey. The tools are easy to use, and I actually think the time I spend on it is very useful for my company. But if someone doesn't have much time to give to this I can see it being overwhelming.
Score 10 out of 10
Vetted Review
Verified User
  • Provides survey templates with benchmark data from all other users, grouped by industry and company size.
  • Very user-friendly analytics of the post-survey results- easy to apply filers, graphs, charts, heat maps, great visuals. The data and charts are also very easy to extract in several different formats such as Excel, PDF, and CSV.
  • Extremely easy to share results with leaders/managers, apply security permissions for only parts of the data if you don't want to share full company results.
  • They also have a library with very helpful/guided PowerPoint and storytelling templates for preparing a high-level overview of results and presentations.
  • They recently launched a text analytics feature but I think it still needs some work. I don't find the attributes of sentiment to comments to make complete sense. Text analytics are also not yet available for export so it makes it very difficult to share with others in presentations and reports outside of the system.
  • Currently they don't have the ability to set an automated file with and connect with an HRIS (at least not with Ultimate) so every time you want to refresh your users you have to upload a new file feed manually (which is pretty simple, it is just impossible to set the refresh on autopilot).
Lisa Shapiro | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • The platform for Culture Amp is very user-friendly. It is easy to navigate when answering the survey questions.
  • Culture Amp gives the ability to compare your business to other benchmarks from outside sources.
  • Culture Amp can cut data in many different ways based on criteria like department, gender, tenure etc.
  • Culture Amp guarantees anonymity of its users because it will not cut data a certain way if there are less than 5 people in that category. Ex if there are less than 5 females, you cannot cut the data by gender.
  • It would be interesting if users could see comments from others on a platform and that admin could give answers to comments and other people could rate the comments so that admin would see if certain feelings were mutual or if just the outliers make comments.
  • As a user (not an admin) I would like a platform to log-into so I could see my ratings overtime, especially since we often survey on the same questions. It would be nice to see if things were improving in my mind or not.
Ariel Lopez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • I love that the survey is customizable and that additional questions can be added.
  • A really interesting feature is the benchmarking and the data used is from other companies within the same industry and vertical.
  • The fact that this is completely anonymous and that our team can feel confident to provide honest and real answers to the survey questions.
  • They already have a good assortment of templates to utilize but I would like to see more added on a regular basis.
  • The system is easy to use, and this does not relate to its functionality, but maybe more interesting design to the pages and experience as a whole.
  • It would be interesting to have the ability to share the survey results with the team and be able to add feedback comments as well.
Score 6 out of 10
Vetted Review
Verified User
  • Great user experience
  • Very intuitive to use
  • Easy upload of a csv file for emails of users to send surveys to
  • The only downside is that to send a survey to a large group of users you must manually upload a csv file to their site.
  • Must have a admin user to send surveys
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