Cybersource as Payment Solution for eCommerce
Yuri Anischenko | TrustRadius Reviewer
September 22, 2017

Cybersource as Payment Solution for eCommerce

Score 8 out of 10
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Verified User
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Overall Satisfaction with CyberSource

Cybersource is being used by the eCommerce department. All payment transactions go through the Cybersource payment gateway.

It helped our department to address next problems:

  • Easy merchant account configuration
  • Fraud management capabilities that allow us to configure simple rules to prevent certain transactions
  • Provides reliable and secure payment processing
  • Easy international expansion, because multi-currency and dynamic currency conversion is supported
  • Reporting
  • Very reliable. Meets strict SLAs. Had quite a few problems in production.
  • PCI compliant payment provider.
  • Provides sandbox environments for engineers.
  • Technical documentation is messy and requires a lot of cleanup.
  • API sometimes is confusing and documentation makes it even more confusing.
  • Fraud detection must be more intelligent and be based on machine learning.
  • To have integration with reliable payment is essential thing for the business.
  • PayPal
I would say that cybersource is more merchant friendly.
If you want a reliable and secure payment gateway then cybersource is a great solution. Your dev ops team will highly appreciate it. It doesn't provide advanced fraud management capabilities so you might want to integrate with another provider that uses machine learning and artificial intelligence to detect fraudulent transactions based on available data.