Item: Visa Acceptance Solutions (CyberSource)
Rating: 8
Author: Yuri Anischenko

Overall Satisfaction with CyberSource

Use Cases and Deployment Scope

Cybersource is being used by the eCommerce department. All payment transactions go through the Cybersource payment gateway.

It helped our department to address next problems:

Easy merchant account configuration
Fraud management capabilities that allow us to configure simple rules to prevent certain transactions
Provides reliable and secure payment processing
Easy international expansion, because multi-currency and dynamic currency conversion is supported
Reporting

Pros and Cons

Pros

Very reliable. Meets strict SLAs. Had quite a few problems in production.
PCI compliant payment provider.
Provides sandbox environments for engineers.

Cons

Technical documentation is messy and requires a lot of cleanup.
API sometimes is confusing and documentation makes it even more confusing.
Fraud detection must be more intelligent and be based on machine learning.

Return on Investment

To have integration with reliable payment is essential thing for the business.

Alternatives Considered

PayPal

I would say that cybersource is more merchant friendly.

If you want a reliable and secure payment gateway then cybersource is a great solution. Your dev ops team will highly appreciate it. It doesn't provide advanced fraud management capabilities so you might want to integrate with another provider that uses machine learning and artificial intelligence to detect fraudulent transactions based on available data.

Comments

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Cybersource as Payment Solution for eCommerce