Overall Satisfaction with CyberSource
Unprofessional company. I got a quote for their payment gateway and made an appointment to review it. The account manager, Joe Murray, blew me off. A week’s worth of attempts via email and phone to contact him went without a response. I called to see if I could get another account manager, they said I had to stay with Mr. Murray and he was available today and they sent him a note to get back to me today. Of course, he didn’t. Do they want my business or not? If they do not, at least have to courtesy to tell me. I was recommended by my current gateway to contact them because my current gateway cannot do what I want. They should at least give me the respect to tell me they cannot help me.
Do you think Visa Acceptance Solutions (CyberSource) delivers good value for the price?
Are you happy with Visa Acceptance Solutions (CyberSource)'s feature set?
Did Visa Acceptance Solutions (CyberSource) live up to sales and marketing promises?
Did implementation of Visa Acceptance Solutions (CyberSource) go as expected?
Would you buy Visa Acceptance Solutions (CyberSource) again?