Great product
April 26, 2021

Great product

Michael Glover | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Databox

To pull in data from several different places in order to track metrics and KPIs in one place. We mainly use it when it comes to tracking metrics in the sales, marketing and overall company/revenue areas. This allows us to see how we're performing and trending in easy-to-digest dashboards and widgets.
  • Create dashboards from a variety of data sources.
  • Set & track goals based on the data and metrics provided.
  • Send alerts and scorecard updates to Slack and email automatically.
  • More direct integrations so we don't have to rely on Zapier (ChartMogul would be great).
  • Deeper integrations with certain partners to provide more options (mainly ActiveCampaign & Intercom).
  • Saved time by not spending hours creating weekly reports.
  • Insights into how we're trending towards goals we've set.
  • Slack integration allows whole team to get updated on autopilot.
Much cheaper and seems to do at least as good of a job while having a similar integration stack. I also appreciate the efforts Databox go to on their blog and podcast to help educate people on all things data and metrics.

Do you think Databox delivers good value for the price?

Yes

Are you happy with Databox's feature set?

Yes

Did Databox live up to sales and marketing promises?

Yes

Did implementation of Databox go as expected?

I wasn't involved with the implementation phase

Would you buy Databox again?

Yes

Great for tracking metrics if you rely heavily on certain integrations. E.g. Google Analytics has a lot of options so tracking traffic, visitors, goal completions from this works well. However, some integrations are lacking in options (ActiveCampaign, for example) and there's no ChartMogul integration at all. Relying on Zapier for these gives limited control.

Databox Feature Ratings

Pre-built visualization formats (heatmaps, scatter plots etc.)
10
Location Analytics / Geographic Visualization
Not Rated
Customizable dashboards
10
Report Formatting Templates
10
Pixel Perfect reports
10
Drill-down analysis
Not Rated
Formatting capabilities
10
Integration with R or other statistical packages
Not Rated
Report sharing and collaboration
10
Publish to Web
10
Publish to PDF
10
Report Versioning
Not Rated
Report Delivery Scheduling
10
Delivery to Remote Servers
Not Rated