Databox Rox
December 04, 2019

Databox Rox

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Databox

We are using Databox mainly to monitor our sales activity in HubSpot since HubSpot's reporting on activities is pretty barebones. It is only administered and used by myself for the Sales department as a tool to measure and enforce CRM use/adoption. I show it in meetings monthly but check it frequently myself to make sure people are engaged, particularly after a meeting where we decide on a new plan of attack to increase activity. All-in-all, we use Databox to fill the gaps in HubSpot's very weak activity reporting, and we use it for accountability.
  • Automatically connects data without you having to think about it. I had another reporting tool that required me to set up all of the data connections for HubSpot from scratch and it was such a pain that I basically had to give up. I'm no SQL expert. Databox just worked.
  • The report wizard has good built-in boards that are great places to start building a view tailored to your specific needs
  • Has a head-spinning amount of customization options and potential data sources.
  • Some types of data can only be reported on for 1-2 months back. Unless I'm misunderstanding the function of the software this seems really weird. I can't figure out how to report on Activities more than 2 months ago
  • Databox provided a way for us to have a cheap insight into our HubSpot Sales rep activity that the CRM itself could not provide. This has allowed us to monitor sales activities and make sure we are on target before a problem occurs
  • Saved time when developing reports
Databox automatically integrates with tons of different data sources without you needing to arrange the backend information on how everything should connect. Tableau, Power BI, and Sisense require a lot of manual setup unless you have all of your fields perfectly matched up for auto-detecting relationships... and even then those systems can struggle to automatically map information.
The only interaction I have had with customer support was asking them about how to change my email notifications to be less frequent. They got back to me in a very short period of time and had a clear, concise answer that instructed me on how to change all of my email options.

Do you think Databox delivers good value for the price?

Yes

Are you happy with Databox's feature set?

Yes

Did Databox live up to sales and marketing promises?

Yes

Did implementation of Databox go as expected?

Yes

Would you buy Databox again?

Yes

Databox is the perfect product for a team of people who want to just click a button and start making reports. It turns out most businesses don't need the highly customizable and very high-priced features of Tableau. If you need reporting that will take you beyond the absolute basic reporting in HubSpot or another CRM but don't want to break the bank, Databox is your product of choice.

Very little technical knowledge, time, or money is required to get a much clearer picture of your data using Databox.

Databox Feature Ratings

Pre-built visualization formats (heatmaps, scatter plots etc.)
8
Predictive Analytics
7
Customizable dashboards
8
Report Formatting Templates
8
Pixel Perfect reports
8
Drill-down analysis
8
Formatting capabilities
8
Integration with R or other statistical packages
Not Rated
Report sharing and collaboration
10
Publish to Web
Not Rated
Publish to PDF
10
Report Versioning
Not Rated
Report Delivery Scheduling
10
Delivery to Remote Servers
Not Rated