Groove Reviews

Groove is currently being used across our entire revenue generating teams. An issue we faced is time management and with only so many working hours in a day we wanted our team is focus on revenue generating tasks. Luckily because of how smoothly Groove is integrated with Salesforce we are able to not only sync data back in real time, but we can also update objects directly from within Gmail. Given our team spends most of their day in Gmail it is a no brainer for us to utilize this feature.

Because of how we have customized our Groove instance our reps have saved 3-4 hours a week on CRM data entry. The activity tracking allows management to run accurate reporting to better understand where our deals are in the pipeline. The activity sync allowed us to build processes on the backend to eliminate manual entry for our team.

Groove is a big part of how I am able to speak to my clients so efficiently. It allows me to come up with different templates / gives me a notification when they open any emails. Can't imagine working without it, it's part of my everyday activities. Everyone in my company uses this as it allows us to be able to stay organized while keeping it very streamlined and simple.

We save so much time using groove simply because it allows me to put in a calendar link that allows my clients to book meetings with me at any time. Everything is automated and streamlined that overall does everything I can ask for. The activity tracking is the icing on the cake for me and I plan to use this for a long time.

I believe Groove is being used across our whole organization. We all have access to using it. We use it to automate sales by creating templates, etc. We also use it to communicate with Google Suite and our CRM, Salesforce. It primarily creates efficiencies for our front-line staff, outbound sales teams, relationship managers, and marketing.

Our sales team uses Groove to automate our outreach as well as share learnings internally as to what subject lines and email templates have the highest open and reply rates.

Prospecting is time-consuming and Groove cuts down on that time by allowing us to automate our outreach with multi-step flows, incorporate tasks and call steps and easily move contacts into new flows as needed.

I also like to use Groove to automate my post-call and post-sale outreach as well.

As an Account Manager who manages a good number of partnership, I often find myself getting bogged down in some of the more organizational tasks. Scheduling check in calls, contract calls, and other time sensitive meetings is always a constant in my day to day, but I don't find myself with the time to set up hundreds of meetings. Groove allows me and my team to create personalized and friendly communication chains to mass groups with such ease. What would take me over an hour can be done in under 10 minutes with Groove. Additionally, as I reach out to my clients, Groove's tracking features allow me to look at response rates, click rates, and helps me refine my communication strategies. I have noticed my colleagues are able to distribute communication templates with ease that they have sent to clients, and I can easily apply my own personalized touch and get those out the door!

We use Groove in lots of different ways at Weedmaps. I specifically use it for sending out mass emails and checking to see who opens my emails and when so I can track everything.

I save about 3-5 hours a week using Groove.

My company uses Groove for email mainly. It makes emailing different student prospects much easier. It gives students the ability to schedule time for me to have a phone meeting as well. Groove also gives you the ability to save emails as favorites. This makes it easier to send more emails a day and at a faster pace.

We use Groove across the whole org. In sales, we can analyze flows, build templates, use analytics to get better at what we do and understand what works, or not. This helps our Sales Ops team to collect feedback and build new strategies.

This does not apply to me much as I am very strategic on my deals and clients. However, very useful to create new leads and sales insights.

We are using Groove to automate a lot of our outreach to potential clients. It is being used in our Sales department and allows us to take the thinking out of outreach and focus more on managing our pipeline.

I save a few hours a week with Groove just because it automates a lot of the tasks that take up time.

In my position, I use Groove to build out e-mail campaigns to reach our prospects en mass. This allows us to get our name out quickly to large audiences with the ability to follow-up as people open the e-mail.

Hard to gauge, but the time savings are tremendous. Hours and hours.

We use Groove across multiple departments at Lingotek. Our sales team uses Groove to create efficiencies in the email prospecting process. They are able to create flows that allow us to create consistency in our prospecting efforts. These flows also allow us to decrease the time to onboard and ramp a new sales rep. They give us analytics on which strategies and email templates are having the most success so that we can make changes and increase our chances of success in the future.

In our customer service department we use Groove to make sure that all customer interactions are automatically logged to Salesforce.

Groove is a fantastic platform for organizing sales, it is playing a wonderful role in our organization. It has enabled me to manage my sales activities, previously it was very hectic to manage a great workload and I
was facing many difficulties in handling the client’s data, which was affecting
my record maintenance too. Now Groove is the key solution to all my worries.

Its automation features are providing smart services which also can be customized efficiently. Automated sale campaigns have become easy to handle and easy to figure out the effective results in reporting.

Groove is primarily used by our Sales and Customer success teams.
It helps our BDR teams to create templatized emails and then create automation of sending them to potential customers as means of doing pro-active outreach.
It can be used for running email campaigns and targeting specific set of customers that meet your desired criteria.
It is also used by AEs to share content with customers.
Users can get notified when their email has been read and forwarded.

At least 8 hrs per rep.

The Sales department uses the tool as a Sales Enablement software to easily track prospects through workflows, create flows and monitor the success of email templates & ROI of your outreach. It allows you to set up call cadences, emails, LinkedIn, text campaigns, etc, all in one centralized place. The best part about Groove is that it syncs with your Salesforce & Sales Navigator tools for prospecting, creating a seamless experience for Sales teams.

Groove is being used by the Growth department at my company. Specifically by the SDR team both inbound and outbound as well as the Account Executive team. The SDR team implements Groove to generate automated outreach using email, call, and LinkedIn steps. The Account Executive team uses Groove to house templates for ongoing formal outreach to prospects in their pipeline. Ultimately Groove helps automate our outreach which is imperative to productivity and our revenue growth as a company overall.

Groove is primarily used within our Sales department and it helps us with tracking email cadences and customer engagement. We use the Groove Flow functionality to automate email sending to prospects that engage with us through multiple marketing efforts. We also utilize the Groove Scheduling tool to suggest available time slots for our prospects to choose from. Groove integrates with the team's calendar and syncs back activities to Salesforce. Management can therefore draw reports on these activities to see which accounts are being prioritized and which ones are falling through the cracks.

I use Groove on a daily basis to both reach new customers as well as manage my relationships with existing customers. It is extremely efficient in both regards and I wouldn't be able to conduct my role on a day-to-day basis without it. Its integration with Salesforce and Gmail is something that also makes the product stand out from others.

Groove is being used to send out emails to customers using templates and then customizing them to our liking before we send them. It also helps us see the analytics after the email is sent on the customers activity level with that email. It is also helpful when setting up a string of emails in a duration of days cadence.

Groove is used by sales for outbound and efficiencies. Now we have the ability to add and remove users directly from Salesforce. This can be done in bulk using reports or one at a time directly in the contact record. Groove is used both by AE's/sales and SDRs. Previously I used a plugin that wasn't Salesforce native.

Groove has been implemented across the whole organisation integrating with both Salesforce and Google Suite. It helps me and my colleagues stay structured with our outreach, build in a quality standard and prevent us from wasting time switching from tool to tool. For me as a newbie to Sales it has really helped me to build structure into my day to day, stay on top of my tasks and achieve my monthly target.

Groove is being used by the sales team and I am incredibly happy with the product. The integration with Salesforce has been awesome and they have been super helpful with customizing different things that makes our job easier. I've used similar products in the past and my biggest complaint is ease of getting reports from SF to the cadence/flow.

The biggest business problem that it addresses is the ability to reach out to current clients and prospects in a streamlined way. Also highly recommend the omnibar built into gmail to update SF.

It's used by all of our departments as a dialer. In my own department, we use Groove as a dialer to do outbound calls.

More or less 1hr at least.

Groove has been a great asset for me and our SDR org! We can use it and help streamline our processes when it comes to email and call outreach!

At least 15 hours.

We use it to send automatic e-mails to customers to optimize our time, it is very practical.

I think I save 3 hours a week, or even more.

We use it to dial out. It is being used by the entire sales department to call out, by the managers for call quality control and to monitor metrics, and by customer support.

Overall it shortens my sales cycle allowing me to close more deals and star in touch with current clients and follow up with prospects.