DemandTools Reviews

It is being used by my department only. Actually, I am the only one using it daily. It is a great tool for data management and data maintenance. I use the modules Mass Impact, MassEffect, PowerGrid, Find/Report ID's, Single Table Dedupe, [and] Lead Conversion to manage the org data. It is easier to use without any coding and it much easier to view and make the updates simultaneously. The BulkBackup [was] just one click and majority got done. And scenarios help me work so efficiently.

We bought the license of PeopleImport and DupeBlocker, but we have not actually started to use it. I have personally tried on both on sandbox. Because we have some integration data from [an] external data center, we need to get better understanding of the data movement before we can use them. Otherwise, it will just block some data in.

Its being used by [our] department. We use it cleanse data in Informatica CC360 and Salesforce in support of Salesforce Operations

We use it to compliment our Informatica CC360 operations. Where Informatica CC360 is automated, I use DemandTools to go back and conduct human analysis and cleanup.

DemandTools is probably the most important time saving tool used by our Marketing Department to interact with our database (Salesforce). Not only does it save us a lot of time, but we are really empowered and incentivised to care about the quality of our data and given the tools to really optimise and drive maximum impact.

I would say with DemandTools we are able to have only a single tool to manage that provides a variety of users with the functions they need to work with Salesforce. This has been great from an IT/security perspective, licensing and user training. By having such a great set of tools in one platform, we can maximise on training and knowledge sharing.

DemandTools is mostly used by our Marketing Department. DemandTools has significantly improved our internal process of converting leads to current client accounts. We're also able to use DemandTools to dedupe, as we see a lot of duplicates created by a lead using a generic email address in addition to their work email. Find/Report IDs is often used daily to bump our event lists up against our database to find existing leads/contacts.

Merkle is a worldwide agency, so we have leads coming in from all corners of the world. I can save scenarios within DemandTools that allows me to quickly determine where these leads are located and easily assign them to that regional sales team.
When using PeopleImport, you're practically guaranteed to not insert a duplicate lead. I have found PeopleImport to be as valuable to our organization has DemandTools has been.

It is used as a solution to our phone system, Bolt, for Salesforce. By formatting the data in Salesforce, we were able to achieve meaningful comparisons between the inbound number and our customer base, allowing us to intelligently route calls to specific groups, salespeople or automated responses, transforming the experience from the customer's perspective.

As we needed an urgent and viable solution, demand tools was the clincher for us. However, we have interest in these other packages as we consistently are looking to improve our systems. Modular system like this can always be implemented in creative ways to solve complex issues. Ours is an example for such a solution.

We use it as a replacement and enhancement to the native Salesforce tools. DT is more powerful and easier to use. It is used by several departments. We definitely depend on it and have many, many JobBuilder batches using a whole variety of DTs.

We use at least 60% of the tools in the DT suite and often use them together to accomplish our needs. So far, have not found a case where we weren't able to do something we want to do.

I use DemandTools nearly every day as the Salesforce Administrator. I use Mass Effect and Mass Impact the most to help insert new records in bulk to mass edit records. We have done extensive rebuilding of our org over the past year and without the ability to update tens of thousands of records in bulk, it would have been nearly impossible.

We use the entire Suite including DupeBlocker in our SFDC instance and PeopleImport. For DupeBlocker, it really helps to augment Salesforce's native dupe rules and can provide a little more filtering options to ensure reps are not creating net new when there is a potential dupe lying around. PeopleImport has been an incredible asset for us as well since we attend so many tradeshows and need to upload lists of thousands of attendees, it ensures we don't dupe across leads and contacts and handles campaign enrollment in a cinch.

It allows us, as an operations team, to make large scale changes to Salesforce on the fly. We are a more agile company because of DemandTools. I would say we use DT on a daily basis to solve for data issues, append records, and manage territories.

DupeBlocker in particular has changed the way our system works for the better. It is an integral part of our lead routing and territory management process. We could not function as an operations team without the ability to check for dupes in real time. Personally, it has reduced the time spent managing dupes by a considerable margin.

Managing data cleanliness in salesforce.

Better quality data in salesforce

DemandTools is incredibly valuable to our organization. The Find/report IDs makes cross referencing our extensive database a breeze. Using Job builder we have been able to automate a ton of tasks that allow our business to function. I find single table dedupe to a very powerful tool for removing duplicates from our database. DemandTools greatly increases the speed with which we are able to get data properly into our system, and therefore how quickly we are able to act on it.

We do not use dupeblocker/peopleimport

Our two main use cases are deduplication and find/report IDs. Until we have more a robust, automated deduplication processes with our external systems, we use the Dedupe tool to merge Salesforce accounts and contacts daily. As a company, we also acquire smaller financial firms with their own book of customers. Before we import a new list of contacts, we use the find/report IDs function to make sure none of the new contacts already exist in Salesforce.

We use Single Table Dedupe on a daily basis to find an merge duplicate records. We use Find/Report ID's when we need to cross-reference records with a new client list waiting to be imported to prevent duplicates. We use DupeBlocker to enhance the customization of duplicate management due to Salesforce's limitations in that area.

The admins at our company currently use DemandTools to make updates to database and run de-duping scripts amongst other things. Also, the scheduled batch functionality that it provides helps us run batches at pre-determined time intervals and helps with data quality rectification.

Our business strategy allows very similar sounding companies to exist as individual entities, but if that were not the case DupeBlocker would greatly help in preventing dupes.

It has helped us maintain the integrity of our data by helping us de-dupe contacts, accounts, opportunities, cases. PeopleImport has also greatly helped find duplicates, and import those that do not return a match.

We use DemandTools heavily in our department. It is a vital tool for removing duplicates, checking for incomplete records and just mass moving data. I use PowerGrid weekly, the flexibility to be able to drill down and pull in exactly the fields and filtered data I need is very powerful. In PowerGrid, I can easily visually scan the pared down data and change only those exact fields on individual records that I want, in a mass batch. I also recently started building out jobs in "Job Builder". I build out scenarios in Mass effect (For example: Opportunities missing an Amount) then I can "batch" those individual jobs into "scenarios" that I run on a daily basis to scrub and clean my data. It's a game changer for data integrity.

I had used "Data Loader" for many years to complete mass updates. It is a good tool, but Demand Tools does SO MUCH MORE. There was a small learning curve, but the library of short videos got me up and running within an hour. The online and scheduled classes are short, to the point, and very helpful in walking through each part of the application. I liked the short videos, because I tend to search for specific information when I need it. I don't want to watch an hour long video and try to retain all of that knowledge. I like the targeted modules - that allowed me to locate the specific piece of the application I was working with, and gave me the particulars for that.

We use all of the tools provided, daily. They are incredibly powerful and useful for keeping data up to date. We also have a lot of validations and processes that fail in Salesforce (for example: missing required data), these are quickly cleaned or identified using Job Builder. We also have a lot of movement within Sales (Realigning Territories, changes in headcount, blending of territories, dividing out of territories) - I could not do my job effectively and timely without these tools. Annual territory realignments, shifts in headcount, management realignments, Target Accounts - all of these "simple shifts" can require massive amounts of records being updated. All of this is quickly handled with DemandTools. As we near the year end, I know we will be in the tool heavily in the coming months, realigning our Sales Team, re-prioritizing and categorizing Accounts, Contacts and Opportunities. All of this is quickly accomplished with a few clicks.

I am currently using the Find / Report IDs module in preparation for a data migration into Salesforce. I'm a consultant for a large printing manufacturer and I'm currently working with the Channel Program team. We are sunsetting two legacy systems for them and migrating both Accounts and Contacts for both. The Find / Report IDs module enables me to locate existing records in our system using a series of complex matching scenarios. The reason this is extremely helpful for us is that it eliminates manually work of searching each Contact and Account to determine if there is an existing record in Salesforce to avoid creating duplicate records. We have hundreds of records so this is saving us days of work! I'm an avid user of DemandTools and recommend it to many companies I consult for!

At another company, I created dozens of MassImpact scenarios. I then scheduled these MassImpact scenarios to run automatically using the Windows Scheduler. This enabled us to keep our data clean and complete. I could use the website, email, and state to infer the country, thereby improving assignment of records by territory.

My organization integrates DemandTools with our CRM, Salesforce, to help promote data hygiene and to keep our records up to date. PeopleImport allows me to easily upload new contacts into my org's database and map data to all of our standard and custom fields. MassImpact scenarios work to update field values based on custom scenarios I've created, and Lead Conversion and De-Duplication scenarios ensure a high degree of data integrity to provide my end users with a streamlined experience, and less hassle for me as a CRM adminstrator.

PeopleImport has been incredibly useful for adding new contacts to our database. Our sales team is constantly sending me lists of prospective clients, and PeopleImport scenarios allow me to easily create new contacts, and update existing ones with new information on the spreadsheet to tag them to our sales campaigns.

We use [DemandTools] to match contacts from external lists to our current database
and organization in Salesforce. It helps highlight existing contacts or
acknowledging ones that need to be created and managed differently. it
is helpful in that regard. I think other departments use it differently
for deduping records, creating leads, other means, etc. but I use it
mostly for matching external lists from spreadsheets sent from other
departments looking to have reports made and then using those reports to
send major email communications to. It is pretty easy to use,
especially once you load in scenarios that you can reference later. It helps manage
data, that's probably it's greatest business solution being offered.

This isn't something that my office and department is using that much, so I cannot really speak on that point. I know other offices and departments use it for de-duping data and things like that. There is some data hygiene being done, too, just again, not really in my purview.

Demandtools and the Single Table Dedupe Tool helps us to find and merge duplicate contacts in our CRM system. For a NGO like us it is especially important that we have have a well managed and clean database. Besides the standard Salesforce Matching and DeDuplication rules we find DemandTools a valuable addition to our data management process.

For now we have focused on the single table dedupe tool, but we are now looking at the other capabilities of the tools that we have access to.

I have been using DT for over 7 years now, used it in my previous org then recommended it for my current org too.
It is being used by various departments IT, Sales Operations & to some extent by Marketing too.
DemandTools addresses multiple data issues for our org like- duplicity, inconsistency, bulk merging, lead conversion, ownership reassignment etc. It is the most robust tool when it comes to deduplication of data.

I recommended to use DupeBlocker along with [DemandTools] to prevent the creation of duplicates into the system as a proactive approach which proved to be really helpful and efficient. DupeBlocker is easy to customize and is extremely user friendly. I would recommend this tool as an extension to DemandTools (which is used for identifying and merging of duplicates). These two when used hand in hand can result in minimal or almost no duplicates in your CRM system thus making data more effective to be used for sales.

We use DemandTools to modify Salesforce Data in bulk.
The functionality is theoretically great. Unfortunately, we get a LOT of timeouts errors so many of our jobs have to be run over and over to get finalized results.

For duplicate checking, it would be better if you could write more detailed logic as to what values in each record can be kept. Right now, it is all or nothing.

Some of its data cleaning tools are pretty cool - address/phone checks. The ability to clean up capitalizations, etc.

DemandTools extra features sound great, but don't really work for us.
The dupeblock needs better AI.
We use another tool for importing.

We use Demandtools to upload and validate information in our Marketing and Sales Opps departments. It's mainly used to update the status on accounts and contacts, upload leads to campaigns, or mass delete contacts or accounts created by mistake.

We have benefited greatly from a time saving prospective and from preventing duplicates. Duplicates still happen, but it's mainly from the source of information being used (different email or web addresses for the same contact or company, etc.). Data is only ever as good as its source.

DemandTools is being used in several ways at iCIMS:

• Auto-Converting Leads on a scheduled basis.
• Re-assigning Lead Ownership on a scheduled basis.
• Used by Data Steward team to format/normalize data.
• Used by Data Steward team to insert/update data.

These use cases of DemandTools cleanse the data within the iCIMS Salesforce instance on an ongoing basis.

We have DupeBlocker and DemandTools, so there have been additional benefits.

DupeBlocker helps do what DemandTools does, in a more real-time scenario. It would be nice if DupeBlocker could handle more than 1 record at a time, but that's where DemandTools can compliment DupeBlocker when using them together.

PeopleImport is also helpful in importing people to de-dupe data.

We leverage DemandTools to perform bulk data operations like de-duplication, mass update, and mass reassignment. Our sales operations team makes extensive use of the tool because it has much more customization and functionality compared to other tools. We use it to dedupe our lead and contact databases to make sure our marketing automation syncs accurately and correctly notifies the correct party. We also use it to deduplicate our accounts and sometimes leverage it to merge records that don't have native merging available in SFDC. Also, since it has the ability to pull in fields from related objects, we can easily manipulate our data to stay organized.

DemandTools has been central to our efforts to maintain a clean marketing database. Since we're easily able to collapse duplicate records in a preconfigured job, we can focus on delivering operational reports without having to manually massage the data offline in spreadsheets. Our DemandTools users have also migrated away from DataLoader since it doesn't have the nearly the number of features DemandTools has.

We use DemandTools mainly for the deduplication tools available. Our team that manages SF uses it but also we have trained other users in certain departments to use the suite for deduplication and file loading.

We haven't used PeopleImport or DupeBlocker since we have other tools and processes baked into our systems integration.