DemandTools Reviews

It is being used only by the global marketing department within a specific business unit. We use it to manage data in Salesforce and Marketo, performing a number of different functions such as data hygiene, data normalization, updates, deletes, etc. It addresses ongoing challenges with data hygiene and maintenance.

We have routine tasks that were built around using Data Loader. I've tried to automate data feeds as much as possible but some remain. I use DemandTools to help support finance, customer, service, marketing, and sales. DemandTools helps fill the gap between manual and automated processes. We use a website to collect data tied back to a campaign and are able to use this tool to very quickly update a set of campaigns in real time. The single table dedupe is now part of routine maintenance run by our customer service department.

We have a managed package with a lot of custom objects, in addition to a lot of internal business rules. DemandTools allows us to save scenarios to be run whenever we need to manipulate large amounts data for different departments and teams quickly and easily.

DemandTools is used by the Salesforce team. While Salesforce has some fairly powerful 1st party tools, the advanced data transformation and ID reporting that we are able to pull using DemandTools makes it our primary tool of choice.

Demand Tools is used within my field operations and business systems teams. We use it to de-dupe, upload, and manage our Salesforce database. The problem it addresses is quickly modifying large sets of data, handling territory assignment, and de-duplicating our database. We use Demand Tools at least 3 to 4 times a week.

Our company uses DemandTools daily for a variety of projects; it promotes efficient processes for our Finance, Operations, Sales and Customer Service departments. As the Salesforce Administrator for my company, I'm constantly using DemandTools for territory updates, data cleanup and a myriad assortment of things that come up during day-to-day business.

The tool is being used by sales operations...which just consists of me. I put together lists to upload into Salesforce and then I upload them. I use DemandTools to clean up the lead lists and remove dupes. It's the best product out there hands down.

We use DemandTools mostly for deduplication of leads and accounts.

At my organization, we use DemandTools to dedupe contacts, upload our incoming donations, and to cleanse, correct, and update data. Currently, it is being used by me. However, other departments use the other CRMfusion products: DupeBlocker and PeopleImport. DemandTools has helped us merge duplicated contacts, easily import new donations, and keep our data clean and updated.

DemandTools was a great way to clean up a very messy Salesforce database at a previous company. It is an extremely powerful tool but takes some research before you're able to use it correctly. However, what it can ultimately accomplish is fantastic. When we reviewed solutions on the market (admittedly, this was several years ago), DemandTools was the only one that would manage all the tasks we needed complete.

Our DemandTools licenses are primarily for the use of our SFDC system admins. The tool solves several business issues on a weekly basis. We use it for imports of data into standard and custom objects, mass backups, data cleanup of leads/contacts/accounts, field updates when changing, adding or modifying terminology or adding functionality, and for weekly updates on targeted marketing data. We have built scores of stored scenarios that look at keywords in a few fields on a Lead or Contact and then flag that record with certain criteria that allows us to better target in our marketing efforts.

DemandTools is used to mass edit Salesforce records to support the Sales team. We use it for a variety of tasks - including uploading new data with PeopleImport, standardizing data, de-duping Salesforce, reassigning accounts/contacts when we realign territories. Currently, I'm the only user as we only have one Admin. I am looking to work with it more regularly and have set data-maintenance tasks on a regular basis.

DemandTools by CRM Fusion is an outstanding data integrity application that makes the processes of data extraction, insertion, update, backup, and de-duplication very efficient and easy. I use it daily to create a backup MS Access database of my Salesforce.com instance (w/o attachments). Whenever there is a change in territory alignment, usually due to personnel changes, it is the primary tool I use to transfer ownership of the data sets. It does far more than the Salesforce.com Data Loader application. It's de-duplication feature allows review of individual records while recommending the survivor record based on rules the user can create and/or edit. It comes with recommended de-duplication scenarios that handle most of the de-duplication task, but also allows the user to create their own custom scenarios and save them for future use. Another nice feature is its ability to correct address and phone number formats in mass, allowing a standardized view of the data. Most Salesforce.com administrators that I have conversed with also use and recommend the DemandTools application.

My organization uses DemandTools to keep our marketing and enrollment data within Salesforce merged, deduped, and accurate. Its use benefits our entire organization. I use it to make sure all our leads get merged with one another, as we receive them from multiple sources, through multiple engagements with our prospective families. This allows for advanced analysis across the leads' entire lifecycle, by allowing us to merge and keep all campaign member records from each individual lead.

We use DemandTools within our SFDC team as well as by operations people in both Marketing Ops and Sales Ops roles. It's a powerful tool that also has modules for a Marketing Ops person called People Import as well as more advanced features for a sys admin. I've been using the tool for the past 5 years and it is by far the best data load tool out there that I've used. We've used it to automate nightly back up files at my previous company as well as doing mass updates with out having to constantly change file types and edits within the file. We currently use DemandTools to mass update data when we make enhancements. Sales ops uses it to make quarterly changes to users and account and opportunity owners. Marketing ops uses it to handle deduping data. In my previous company we also used the Dupeblocker module in conjunction with DemandTools to combat bad data.

DemandTools is currently being used in our organization, primarily by the IT department for the benefit of the whole organization, in an effort to reverse previous business processes from how Partners are managed, to how our Marketing and Lead Gen teams are managing the suspect and Lead process. We intend in the next month to use the Cleansing tools to do Lead to Lead, Lead to Contact and Account to Account deduping and then on a quarterly basis perform those same functions to ensure clarity into our Lead funnel, current and inactive customer base, and keep the grass green for users.

DemandTools was used for deduplicating and updating fields on standard and custom objects of our Salesforce.com instance.

DemandTools is being used to manage Leads, Contacts and Accounts across the company. It address the duplicate problem in Salesforce and the updates to the database.

DemandTools is being used by our salesforce department specifically. The business problems addressed are the needs to do quick mass updates to our salesforce database, and to maintain data quality.

DemandTools is used in the office of admission for a variety of business activities. It is most commonly used to locate and merge duplicate records within our CRM, Salesforce.com. Several scenarios have been created, from very strict to more relaxed criteria, that help identify duplicates in the system. Almost any field within a record can be used for comparison, and DemandTools helps you to choose which record should be kept and which can be deleted. We also use DemandTools as a way to update a batch of records at one time. It's as simple as identifying the group that needs to be updated, telling the software what to update, and letting it run. Lastly, DemandTools is great at updating our CRM with an outside Excel list of records. This is a tool we use at least one per week, but usually more often.

DemandTools is used by our business systems team to effectively and efficiently manage our Salesforce.com data. DemandTools is used to perform regular update tasks within our saleforce.com org, e.g., we use it to perform mass updates on our account data, we have custom fields that are updated from an external data source. One of the more common uses is the Owner Reassignment module.