Overview
What is DemandTools?
DemandTools for AppExchange is a data quality toolset for Salesforce.com CRM centric customers. The product comprises 11 individual modules to control, standardize, verify, deduplicate, import and manipulate Salesforce and/or Force.com data.
Protect the quality of your data!
Great for keeping your data clean!
Powerful Data Quality Refinement Tool
Quick Deduping Tool for Demanding Data
DemandTools = Great Tool, Great Value!
A useful tool
DemandTools helps manage the demands of data loading
Demand Tools: A great Swiss Army Knife for those in charge of data integrity in Salesforce
DemandTools - Offered a swift solution to a longstanding issue.
Would recommend DemandTools for keeping Salesforce data clean and up-to-date
DemandTools is a winner!
You should "demand" DemandTools for your organization!
DemandTools favorite features and some areas that offer scope for improvement
Amazing DemandTool
Awards
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Pricing
What is DemandTools?
DemandTools for AppExchange is a data quality toolset for Salesforce.com CRM centric customers. The product comprises 11 individual modules to control, standardize, verify, deduplicate, import and manipulate Salesforce and/or Force.com data.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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Alternatives Pricing
What is Cloudingo?
Cloudingo - a cloud-based SaaS, connects to salesforce.com and allows system administrators to scan their entire database for similar or duplicate records. Cloudingo was launched in late 2011. It is well known for its ease-of-use and rich user experience.
What is Dataloader.io?
Dataloader.io delivers a cloud based solution to import and export information from Salesforce.
Product Demos
DemandTools Demo
DemandTools from CRMFusion
Product Details
- About
- Competitors
- Tech Details
- Downloadables
- FAQs
What is DemandTools?
DemandTools helps users manage CRM data in minutes, not months, so that they have accurate, report-ready data that can be trusted, enabling users to market, sell, and support more effectively.
By fixing common data problems, automating data quality routines, and working within specific processes and customizations, DemandTools is designed to give stakeholders reliable data and insights, encourages CRM end-user adoption, and provide cleaner data with less effort.
DemandTools has 13 modules to make it a versatile and adaptive data quality solution for CRM.
Data Quality Assessment
Understand how strong or weak data is and know where to focus remediation efforts.
Module: Assess
Duplicate Management
Detect, eliminate, and prevent duplicate records from misleading sales and marketing teams and causing friction in the customer journey.
Modules: Dedupe, Convert, DupeBlocker, PeopleImport, Match
Data Migration Management
Maintain data integrity while moving data into and out of Salesforce.
Modules: Import, Export, Delete, PeopleImport, Match
Standardization, mass modification, and business insights
Apply record changes en masse and standardize data to get trustworthy insights in every report.
Modules: Modify, Tune, Reassign
Email Verification
Verify email addresses in CRM to keep communication flowing with customers.
Module: Verify
DemandTools Features
- Supported: Data Quality Assessment
- Supported: Duplicate Management
- Supported: Data Migration Management
- Supported: Data Standardization and Mass Modification
- Supported: Record Ownership Management
- Supported: Mass Lead Conversion
- Supported: Email Verification
DemandTools Screenshots
DemandTools Video
DemandTools Competitors
DemandTools Technical Details
Deployment Types | On-premise |
---|---|
Operating Systems | Windows, Linux, Mac |
Mobile Application | No |
DemandTools Downloadables
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(159)Attribute Ratings
- 9.9Likelihood to Renew16 ratings
- 9.8Availability2 ratings
- 8.5Performance3 ratings
- 7.8Usability6 ratings
- 9Support Rating5 ratings
- 8.5Online Training2 ratings
- 6.9Implementation Rating6 ratings
- 7.5Configurability2 ratings
- 8.5Product Scalability2 ratings
- 9Ease of integration1 rating
- 9Vendor pre-sale1 rating
- 9Vendor post-sale1 rating
Reviews
(1-25 of 117)Complete Solution for Database Management!
- Find/Report ID tool to cross check external data with internal data.
- Make changes with MassImpact without importing or exporting data.
- Insert, Update, Upsert, Delete to MassEffect uploaded data.
- The user interface can be cleaned up a bit.
- It tends to slow my system down a bit when using the tool.
- Exporting options can be limited, then maybe in settings add as needed different options.
Protect the quality of your data!
- Reduce Duplicate records.
- Allow mass updates to records.
- Easy system to use.
- Perhaps change the layout.
- Perhaps some automation.
- Have a saved scenario option.
Great for keeping your data clean!
- Mass Updates.
- Mass Deletes.
- Finding and reporting IDs.
- Deduping- we need to manually review each to make sure they are in fact the same person and it would be nice to see if there are others in the same position who have found better criteria to pull dupes in by other than the same email. In higher ed, you find a lot of times a parent email is provided and attached to multiple child records.
Powerful Data Quality Refinement Tool
- Deduplication
- Managing data
- Finding record IDs
- Overall UI needs an update
- Out-of-the-box logic is weak
- Matching criteria (exact, first name, etc.) needs more fine-tuning
Quick Deduping Tool for Demanding Data
- Fuzzy logic for identifying address duplicates
- Locks in multiple data points while keeping master rules engaged
- Allows for saving scenarios so you don't need to remember how you did it last time!
- It can be quite confusing to navigate the initial setup screens
- Frustration on same or no data return when you set up scenarios
- A little fearful of the "you can't go back" idea
DemandTools = Great Tool, Great Value!
This tool takes makes Salesforce Admin time a breeze. Things that would take hours to address manually are completed quickly with pre-loaded scenarios in DemandTools that work best for our organization.
- Straightforward UI that does what it needs to do.
- Makes after-the-fact de-duplication a breeze.
- Easy mass updates to data sets - making cleaning data a breeze.
- UI is outdated and could use a bit of a facelift.
- Some competitors in this space are more all-in-one tools where DemandTools.
- Lack of automation for regular data cleansing - everything we use DemandTools for is manual.
My main hurdle with DemandTools is that it lacks the ability to build automated data cleansing processes into the system that will tie into the CRM like some of the competitors in the industry.
A useful tool
- Deduplication
- Data fixes
- Mass effect documents to make large data changes
- Some user interface improvements
- Better ability to do table backups
- Seems to lock up if too large of data sets are used
- Webinars are helpful resources.
- Very useful for managing large amounts of data.
- I wish I could make changes to my existing scenarios using save rather than having to create a whole new scenario. Maybe you can, I just haven't been able to.
- Some features aren't user intuitive and it takes a while to learn.
Demand Tools: A great Swiss Army Knife for those in charge of data integrity in Salesforce
- Ability to save scenarios that I can then train others to use to help maintain our data.
- Error and change logs that let you review errors and issues.
- Ability to connect across lookup fields to better analyze and tie together data.
- Scrolling in the field menus could be improved to utilize the mouse wheel.
- Some built in help for using formulas in Mass Impact.
- No ability to work across objects in mass Impact, changes can only be written to fields of the chosen object.
DemandTools - Offered a swift solution to a longstanding issue.
- Mass Updates of data to achieve a set goal
- Formats existing data in mass to restructure the data for use with a particular system or software package
- Formats changes as they come into salesforce on the fly so data integrity can be maintained
- From my perspective, all seemed relatively straight forward.
- Its the sort of tool you set and forget, after the initial setup, we rarely play with the pre-established rules, as other systems draw from this formatted data.
- Allows you to preview your changes before actually making them.
- Help and training are really good and informative.
- Would be nice to have Search ability in more areas. Sometimes you have to scroll thru hundreds of fields on multiple objects to find what you are looking for.
- Sometimes when you want to change a condition, clicking on the condition brings up the condition and value, other times you have to scroll thru and find the field again which is frustrating.
DemandTools is a winner!
- Easy to use
- Powerful software
- Built with user in mind
- Searching for fields is inconsistent across the program- sometimes you have a search box, sometimes you can type the whole word to jump around and sometimes only the first letter, inconsistent between modules.
- Although very easy to use once you have it down, there is a slight learning curve
You should "demand" DemandTools for your organization!
- Deduplication - easily run multiple match criteria in one pass.
- Find/Report IDs - easily find existing records in Salesforce.
- DupeBlocker - great compliment to Salesforce's (limited) duplication rules.
- Interface/UI update needed.
- More export functionality/options.
- Reduce DupeBlocker key building times.
- De-duping scripts that allow you to filter data based on various criteria.
- Make updates to data.
- Scheduled batches for data updates.
- Invoicing and renewals have been very painful. With the constant sales team iteration it becomes very difficult to get in touch with someone.
- Help documentation is not very easily accessible.
- Sometimes the filters that can be used for filtering data (especially date/time filters) are not very user friendly and flexible.
Amazing DemandTool
- PowerGrid can review and make the updates simultaneously.
- Single Table Dedupe makes merg[ing] the records easy and can make updates at the same time.
- BulkBackup [is] just one click, majority data got updated.
- Scenarios save a lot of time for similar working load.
- There are certain objects BulkBackup can not backup.
- The backup file too large to open, it [would] be great if it [could] be split into a couple files that can be accessed without any special tool.
- When query on child object, it [would] be great if we [could] update the data on parent object.
PowerGrid is the module I use daily. It can query data easily without coding and can be sorted or filtered which makes viewing data, making updates, or deleting data on the Canvas very user friendly. And it works for almost all the objects.
The scenarios save me a lot of time for the repeated work and is very user friendly too.
Demand Tools, education and millions of records to de-dupe
- Easy to use.
- Refined/detailed search capabilities.
- Record capability.
- Slow.
- Finicky - tends to error out if computer is moved in slightest, or if you change windows.
- Would like additional search filters - cross field comparison for example: comparing home phone number to cell phone number in order to find duplicates.
Invaluable tool for Administrators or those who value data cleanliness and integrity
I had used "Data Loader" for many years to complete mass updates. It is a good tool, but Demand Tools does SO MUCH MORE. There was a small learning curve, but the library of short videos got me up and running within an hour. The online and scheduled classes are short, to the point, and very helpful in walking through each part of the application. I liked the short videos, because I tend to search for specific information when I need it. I don't want to watch an hour long video and try to retain all of that knowledge. I like the targeted modules - that allowed me to locate the specific piece of the application I was working with, and gave me the particulars for that.
- Job Builder batches that allow you to run batches of updates for data integrity.
- De-duplicating data for loading and to ensure we do not load redundant records.
- Using PowerGrid like excel to drill and filter to particular record sets.
- Support - The team is very helpful and will provide you with as many resources as you need to succeed.
- The interface is a little basic.
- More in tool help would be great (This has been steadily improving).
- Quarterly or Annual updates on improvements and "What's New".
- We use this tool for cleaning and loading lists of Prospect data provided by vendors.
- I use this tool for "house-cleaning" and data integrity for key objects like Accounts and Opportunities, ensuring any missing data is reported so we can update those individual records (Like Territory, Region, Industry).
- I use PowerGrid for edits and mass moves of data (Change of Territory, change of record ownership).
- We use the tool to "Backfill" data when we make a change to a picklist or organizational data, like add or remove an industry.
- I use the job builder for batches of data cleaning that I used to run on a weekly basis. I have batched them in Job Builder and now they run daily.
DemandTools is the best out there!!!!!!
- Mass Effect
- Find Report/ID
- Its super fast
- I do not have any complaints from DemandTools. It's the best out there.
A Salesforce Admin's Best Friend
- More functional than DataLoader.
- Easily make changes to thousands of records at a time.
- Identify dupe accounts quickly and mass merge.
- The UX is atrocious- like windows 95 bad. It needs help.
- Needs a Mac version. I need to use a PC emulator to run the software.
- Cloud based would be even better but I do understand the value of desktop based.
DemandTools for Education
- Duplication management
- Data loading
- Mass data editing
- Ease of use
- Overall look and feel
Use DemandTools if you want a workhorse of data cleaning
DemandTools is my favorite client application to support our Salesforce implementation
- Preparation for a data migration
- De-duplication
- Mass upserting records
- The UI has not changed in the 9 years I've been using the system. Could make this more user friendly for beginners.
DemandTools simplify the work and maximize ROI
- Scenarios can be saved and reused.
- Possibility to configure the number of records treated by a batch or use bulk Api.
- Compliant with Salesforce security.
- Group several scenarios with JobBuilder to execute multi-steps processes.
- User friendly.
- Cannot schedule a JobBuilder scenario. I have to execute them manually every morning.
- Include PeopleImport in JobBuilder.
- Use joker in criteria.
demand tools review from litify user
- Merging duplicates
- Inserting/updating records seamlessly in mass
- Reassigning record ownership in mass to handle sales territory changes
- Compatible with mac OS
- UX is a little dated
- Process records faster
DemandTools Maintains My Sanity
- Updates records from CSV files
- Deletes records with an ID (key)
- Identifies Duplicates
- Updates fields based on field matches
- Joins objects based on field matches
- I wish the Find ID reports didn't list the results in columns, but in rows below the match, or if it was at least an option. Like if it listed Match1 and Match1a, Match1b, Match1c. Sort of how the dedupe file has Masters and NonMasters.
Scenarios are great
- Ease of use
- Saving Scenarios
- Quick Access
- Simple
- Old interface
- Clunky design