So happy I have it as a tool.
November 24, 2021
So happy I have it as a tool.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Dialpad Talk
I use Dialpad daily. Whether it's taking incoming calls, making outgoing calls, or sending/receiving text messages from the software; I always have Dialpad open on my computer. My favorite aspect of the software is how it synchronizes with my orgs, Salesforce, and updates my accounts anytime I make or receive a call with any of the accounts I am working with. In addition, I use the text messaging feature all the time. I also really enjoy how I can set up my work hours so that once 5 pm rolls around, any calls or messages will receive an automatic response providing my accounts with contact information if they need immediate support.
- 3-way conference calling.
- Text Messaging.
- Outgoing calls.
- Incoming Calls.
- Synchronizing with Salesforce.
- Introduce GIF integrations for text messaging.
- Synchronizing with Salesforce.
- Outgoing calls.
- Incoming calls.
- Text messaging.
- Allows for easy documentation of work.
Do you think Dialpad Ai Voice delivers good value for the price?
Not sure
Are you happy with Dialpad Ai Voice's feature set?
Yes
Did Dialpad Ai Voice live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Dialpad Ai Voice go as expected?
I wasn't involved with the implementation phase
Would you buy Dialpad Ai Voice again?
Yes
Using Dialpad Talk
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- outgoing calls
- incoming calls
- text messaging
- AI transcription isn't always accurate.
Yes - Very well. fully synchronizes.