Unified Communications Doesn't Have to be Scary
December 19, 2021

Unified Communications Doesn't Have to be Scary

Don Judd | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Dialpad Talk

When 2020 hit us, and many employees had to work from home as businesses shut down, we faced challenges we weren't prepared for. Deploying remote computer solutions was an easy task, but our customers couldn't call their sales reps. [As a result,] many of our subscribers couldn't reach people who were now out of the office. So we went looking for a solution that would keep us more nimble for the next time something like this happened. Dialpad Talk has been everything I could have hoped for and more. It tightly integrates with our other services, and leaves us very portable and mobile for the future. If someone can't work from the office, they can log in with their home computer or cell phone, and the same phone numbers customers already know will reach them.
  • Easy deployment
  • Excellent customer service
  • Great Training
  • N/A
  • Portability
  • Mobility
  • Easy Deployment

Do you think Dialpad Talk delivers good value for the price?

Yes

Are you happy with Dialpad Talk's feature set?

Yes

Did Dialpad Talk live up to sales and marketing promises?

Yes

Did implementation of Dialpad Talk go as expected?

Yes

Would you buy Dialpad Talk again?

Yes

Dialpad Talk is a very robust unified communications system that has been easier to deploy than I ever could have imagined. Dialpad has already saved us quite a bit of money in the process. I could not recommend this solution more.