Dialpad Talk - Review
February 09, 2023

Dialpad Talk - Review

Andrea Mendoza | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dialpad Talk

It is the fastest and easiest way to achieve my work, the platform is easy to use and it also has tools that help develop my work. At present, communication even at a distance is very simple, but the truth is that the means we use for this are not of quality, and we feel subject to something that we simply need even though it does not work well. Dialpad Talk, however, is an enhanced platform with technology that makes communication with another person simple and fast. So far one of the best platforms I've had the opportunity to work with.
  • Transcriptions
  • Voice mails Notifications
  • Contacts organization
  • Would be good to have a translator
  • An option to notify even when we are off-line
  • Options to suggest country codes
  • Easy to reach
  • Open fast
  • Transcription
  • More coverage of clients
  • Simplify work

Do you think Dialpad Ai Voice delivers good value for the price?

Not sure

Are you happy with Dialpad Ai Voice's feature set?

Yes

Did Dialpad Ai Voice live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dialpad Ai Voice go as expected?

Yes

Would you buy Dialpad Ai Voice again?

Yes

Is easy to use and have the tools needed to develop our work.

Dialpad Ai Voice Feature Ratings

Not Rated
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Message alerts
10
Business SMS/External Messaging
10
Voicemail Transcription
10
High quality audio
10
High quality video
10
Calendar integration
10
Meeting initiation
10
Record meetings / events
10
Desktop sharing
10
Live chat
10
User authentication
10
Participant roles & permissions
10
Centralized communications management
10
Team messaging
10
Team document sharing
10
Call and meeting analytics
10